Job Description

Job Title Associate Director - Technical Services
Summary The Associate Director - Technical will lead and govern end-to-end technical operations across the India portfolio, ensuring safe, compliant, and high-availability management of MEP systems and building infrastructure. The role is responsible for driving operational excellence, regulatory compliance, vendor governance, energy efficiency, and cost optimization across multiple sites, while building and mentoring strong Pan-India technical teams.

Role Summary
The Technical Head will lead the end-to-end technical operations for all sites across India, ensuring reliable, compliant, and cost-efficient functioning of MEP systems and overall building infrastructure. The role requires strong technical expertise, vendor management capability, regulatory understanding, and the ability to drive standardization and continuous improvement across sites.
Key Responsibilities:

• Provide strategic and operational leadership for all technical services including Electrical, HVAC, Fire Safety, Plumbing, DG, UPS, and BMS.
• Ensure 100% compliance with statutory requirements, safety norms, and internal audit standards.
• Lead preventive & corrective maintenance programs to achieve zero downtime and optimal asset life.
• Drive energy efficiency initiatives and sustainability projects across facilities.
• Manage and monitor vendor performance, SLAs, AMC contracts, and project deliverables.
• Oversee budgeting, technical procurement reviews, and cost optimization measures.
• Conduct periodic site audits, risk assessments, and technical readiness reviews.
• Support transitions, new site mobilizations, and technical due diligence.
• Lead and mentor the technical team; build capabilities through training and SOP implementation.

Qualifications & Skills:

• Bachelor's degree in Electrical/Mechanical Engg. (preferred: Master's or relevant certifications).
• 12-18 years of experience in technical operations within Facilities Management or Property Management.
• Strong understanding of critical systems, high-availability environments, and regulatory norms.
• Excellent vendor management, communication, and stakeholder-handling skills.
• Proven ability to manage large, multi-location portfolios.

Reporting To: India Ops Head
Team Size: Pan-India technical & engineering teams
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
Being part of a growing global company;
Career development and a promote from within culture;
An organisation committed to Diversity and Inclusion.
We're committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
INCO: "Cushman & Wakefield"

Skills Required