Job Description

Job Category: Hotel-Sales
: About Us
IHG Hotels & Resorts is one of the world's leading hotel companies, with more than 6,000 hotels across 100+ countries. Our purpose is to provide True Hospitality for Good - making our guests feel welcome and valued while supporting our colleagues, owners, and communities.
At Holiday Inn Express, we're all about travel that's simple and smart. From seamless check-in to comfy rooms with all the essentials included, we make sure our guests are more than ready for their journey.
When you join IHG, you become part of a global family that values teamwork, integrity, and growth.
Your Day to Day
People

• Lead daily sales activities, plan and assign work, and ensure staffing is aligned with business needs.
• Coach, mentor, and develop your team to achieve performance goals while recognizing great results.
• Foster a collaborative culture across departments, building strong working relationships with clients, vendors, and external partners.

Guest Experience

• Promote IHG Rewards Club and provide information on attractions, restaurants, and facilities to enhance guest stays.
• Support conventions, business groups, and special events by coordinating services across departments.
• Lead marketing initiatives to highlight hotel services and drive upsell opportunities.

Financial

• Deliver on sales and revenue goals across rooms, food & beverage, and banqueting.
• Support the development and execution of the hotel's sales and marketing plans.
• Produce accurate forecasts, track market trends, and create initiatives to maximize profitability.
• Represent the hotel at trade shows and key market events to drive business opportunities.

Responsible Business

• Build strong community relationships and enhance the hotel's brand reputation locally.
• Champion IHG's sustainability initiatives to attract eco-conscious guests and partners.
• Work with agencies and vendors to ensure brand-consistent advertising and campaigns.

What We Need from You

• Bachelor's degree in Marketing, Business, or related field.
• 7+ years of hotel sales & marketing experience with supervisory responsibilities.
• Strong understanding of local business trends.
• Fluency in the local language (additional languages a plus).

How You'll Deliver True Hospitality
At IHG, everything we do is underpinned by True Hospitality:

• True Attitude: Be caring, make a positive difference, and build genuine connections with guests.
• True Confidence: Show expertise and instill trust through your knowledge and skills.
• True Listening: Understand what matters most to our guests and colleagues.
• True Responsiveness: Act quickly and thoughtfully to meet guest and business needs.

What We Offer
We'll reward your hard work with a competitive salary, benefits, and excellent development opportunities. You'll also enjoy:

• IHG room discounts worldwide.
• Comprehensive training programs.
• A supportive and inclusive workplace culture.

Join us, and you'll be part of a global community that works better together, values different perspectives, and always does the right thing.

Skills Required