Job Description

Job Category: Hotel-Sales
:
Your Day to Day
Manage and grow key Travel Trade accounts and partnerships
Drive FIT and GIT production through contracting, promotions, and tactical offers
Plan and participate in sales calls, roadshows, sales blitzes, and trade fairs
Analyze market trends, competitor activity, and production performance
Coordinate closely with internal departments to ensure seamless delivery of contracted business
Lead, coach, and support the sales team to achieve performance targets
Develop and maintain great working relationships with key clients and outside contacts to increase revenue
Financial
Achieve personal and team sales targets for Travel Trade revenue and room nights
Support preparation of sales budgets, forecasts, and marketing plans
Implement sales strategies to improve occupancy, ADR, and overall profitability
Prepare monthly sales reports and forecasts to track performance against targets
Guest Experience
Ensure smooth handling of Travel Trade bookings, groups, and VIP arrivals
Communicate all guest requirements and special arrangements to hotel departments
Promote IHG loyalty programmer, hotel services, and brand offerings
Support upselling opportunities to enhance guest satisfaction and revenue
Responsible Business
Build strong relationships with tourism bodies, travel associations, and local stakeholders
Promote sustainable and responsible business practices
Ensure all sales and marketing activities align with IHG brand standards
Represent the hotel professionally within the Travel Trade and local community
Accountability
This role holds accountability for Travel Trade revenue performance in a high-volume hotel environment and contributes directly to the overall commercial success of the hotel.
What We Need from You
Bachelor's degree or equivalent qualification in Marketing, Hospitality, or related field
Minimum 4+ years' experience in hotel sales with strong Travel Trade exposure
Proven leadership or supervisory experience
Strong knowledge of local and regional Travel Trade markets
Excellent communication, negotiation, and relationship-management skills
Proficiency in local language(s); additional languages preferred
How Do I Deliver This?
By living IHG's True Hospitality values every day:
True Attitude - caring, authentic, and guest-focused
True Confidence - knowledgeable, reliable, and professional
True Listening - understanding guest and partner needs
True Responsiveness - timely, proactive, and solution-oriented
What We Offer
5-day work week
On-duty meals
Medical insurance & ESIC (as applicable)
Learning & development opportunities
Employees stay and F&B discount across IHG hotels (as applicable)
Global Internal transfer mobility within IHG (optional, subject to eligibility & NOC)
Please note that the company does not charge any fees or costs to candidates at any stage of the recruitment process.

Skills Required