Job Description

Associate Director Quality Engineer
About Us:
Marriott International Inc., headquartered in Bethesda, Maryland, USA, was founded in May 1927 by J. Willard Marriott and Alice S. Marriott with a modest nine-seat A&W root beer stand. Guided by the family's leadership and core principles, Marriott International today has grown into a global hospitality giant, operating approximately 9,000 properties and over 30 leading brands in more than 140 countries and territories.
From such humble beginnings to becoming the worlds largest hotel company, Marriott International has never stopped searching for inventive ways to serve its customers, provide opportunities for its associates, and grow their business. At Marriott Tech Accelerator center (MTA), Hyderabad, India, Marriott is exploring the world we live in and all its possibilities. At Marriott Tech Accelerator, we are a team of passionate engineering minds dedicated to creating and building cutting-edge solutions that streamline operations and elevate guest experiences.
Marriott Tech Accelerator center isfully owned andoperated by ANSR. All associates atMarriott Tech Accelerator will be ANSR employees, delivering services exclusively to ANSR's client, Marriott International.
To knowmore about us, please visit
Role Title: Associate Director
Position Summary:
Leads Quality Engineers and Senior Quality Engineers in the delivery of quality strategies and deliverables. Develops and manages a continuous improvement program to improve quality, consistency, and client satisfaction. Enables Product Teams to adapt and implement a Quality Engineering (QE) mindset. Helps create and champions QE principles of automation and continual improvement to advance product development. Drives the creation and adoption of automated testing to facilitate innovation, quality, and speed to market. Partners with vendor and internal Marriott teams to provide leadership, strategy, and orchestration of all testing events to ensure that quality gates are met consistently, drive automation, and coordinate impacted groups across the enterprise. Provides expert guidance on test environment strategy, setup, and configuration. Coordinates with Product teams and Software Development Engineers in Test (SDET) to establish KPIs and Metrics in-line with QE guidelines. Collaborates with Platform teams to ensure tools required for testing conform to standards and help implement new solutions as required. Work with Product teams to ensure integration/ end-to-end test cases are identified and maintained. Assists in the evaluation of QE-related vendors and engages resources outside Marriott to evaluate existing processes and stays cognizant of emerging trends in software testing. Manage teams of Senior Quality Engineers as they deliver QE services directly to Marriott development teams. Engage with QE product vendors and Service Providers to develop and maintain working relationships and manage delivery workloads.
Expected deliverables may include: Quality Engineering Strategies, Test Strategies, Test Implementation Plans, Jira Initiatives, Epics and User Stories, presentations to Senior Management, and Marriott internal deliverables including Associate Performance Management materials.
Job Responsibilities:
Quality Leadership:

• Works with direct reports to facilitate consistency of service delivery across client groups
• Mentors and coaches QE team members who work with product team members on Quality Engineering tasks and procedures
• Communicates to Application Development leaders opportunities to improve quality
• Establishes the flow of work within the Quality Engineering area
• Creates best practice quality procedures
• Reviews and edits product and process documentation
• Provides leadership and support to Quality inspections

Delivering Technology:

• Performs complex quantitative and qualitative analyses for delivering automated testing processes and tools
• Negotiates and directs the implementation of enabling tooling such as Tosca, NeoLoad, Cucumber, etc.
• Facilitates CI/CD using the DevOps pipeline
• Validates solutions with enterprise architecture team
• Facilitates achievement of expected deliverables and obligations of Service Providers
• Ensures proper coordination with appropriate IT and vendor relations teams
• Coordinates with Operations and Infrastructure teams for deployment and production support activities

Managing Projects and Policies:

• Advises team on debugging aids available for environment.
• Prepares testing schedules and documents expected results.
• Facilitates the scheduling and performance of testing activity, submitting errors/issues for correction.
• Participates in the identification and monitoring of risks and issues.
• Facilitates risk management practices.
• Serve as a key member of the QE leadership team.

Skills and Experience:
Required:

• 12+ years of IT leadership experience with a blend of deep technical knowledge and a customer-focused mindset
• Experience in software development, test engineering, with expert-level expertise in multiple testing methodologies
• Experience engaging highly technical architecture, engineering and operations teams and driving outcomes with QE automation
• Strong verbal and written communication and problem-solving skills
• Able to guide the implementation of BDD, TDD and related approaches to software development
• Experience with Test Automation and DevSecOps tools (e.g., Git, JIRA, Ant, Maven, Jenkins)
• Undergraduate degree in an engineering or computer science discipline and/or equivalent experience/certification

Preferred:

• Demonstrated success leading medium- to large-scale initiatives/transformations.
• Proven knowledge of Agile methodology (preferably SAFe Agile).
• Experience with mixed and offshore delivery models.
• Good process management, negotiating, influencing, and problem resolution skills.
• Proven ability to prioritize and execute tasks in a high-pressure environment.
• Knowledge of business environment, service requirements, and hospitality culture.
• Ability to assess customer/client needs, creatively approach solutions, and influence appropriate courses of action.
• Ability to communicate technology lifecycles and strategies.
• Solid understanding of IT financial structures and ability to manage to corporate financial processes and standards.
• Ability to accomplish results through others, especially in a managed service environment.

Education and Certifications:

• Undergraduate degree or equivalent experience/certification.
• Work Location: Hyderabad, India.
• Work Mode: Hybrid.

Marriotts core values:
At Marriott, our make us who we are. We believe that success is never final. As we change and grow, the beliefs that are most important to us stay the sameputting people first, pursuing excellence, embracing change, acting with integrity, and serving our world. Being part of Marriott Tech Accelerator means being part of a proud history and a thriving culture.

Skills Required