Summary Associate Director, Field & Digital Enablement will be responsible for developing and executing data enablement and operational plans to enhance the productivity and effectiveness of our field teams. Functional thought-leader, demonstrating strong leadership and role modelling in Field & Digital Data Enablement to develop, recommend and deliver analytical ready data solutions for US Field teams. The role will also focus on enabling data for Marketing Operations and applicable MarTech Products. This role requires fostering cross-functional collaboration and ensuring data quality for IMO end users.
Key Responsibility:
Implement enablement programs that drive field productivity and effectiveness
Collaborate with Integrated Field Insights & Analytics and CE leadership to identify and prioritize data enablement needs
Ensure exemplary communication with all stakeholders through regular updates with focus on accomplishments, KPIs, best practices, staffing changes, key events, etc.
Identifies and resolves data quality issues, clearly articulate potential recommendations/ solutions to US Business partners; manage escalations.
Proactively assist the business to identify upcoming conflicts and resource gaps through project planning and delivery management
Manages an efficient and high-quality team that promotes synergy and best practice sharing among resources, drives collaboration with various groups in managing high standards of communication and delivering best in class services.
Establish, vigorously monitor and report KPIs & take proactive action to continuously strive for improvements on user experience and other feedback mechanisms.
Be proactive in planning; anticipating change and acting in accordance; drive meticulous implementation of team goals and metrics.
Develop talent, implement succession planning and mentor associates for higher responsibilities
Drive innovation and entrepreneurial mind set to ensure team members are fully stimulated, challenged and engaged on delivering high quality work to achieve IDS and DEO strategy
Work with other teams within IDS across US and HYD to leverage the cross-functional synergies
Builds transparent and collegiate culture establishing and role modeling Novartis Values & Behaviors in Hyderabad NOCC along with team and peers
Essential Requirements:
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