Job Description

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of

Associate Director, Decision Systems

Business: Intl Wealth & Premier Banking

Principal responsibilities

Support the definition and design of Decision Systems Technology Strategy i.e. build Cloud based Cognitive decision infrastructure for implementation of Advance Analytics with performance at scale Deliver the FCS Decision Optimization program objectives related to development and implementation of AIML models, access to new external data and improvement of Credit Straight through processing, Turnaround time etc. Join up with IWPB teams to deliver a consistent Cloud based Decisioning Infrastructure across Underwriting, Originations Fraud and Account Management. Direct and manage the roll out of Future State decision system across any HSBC markets Implement best practices and standardize the change management process across various regions Create global standard service levels & deliver MI to support operational monitoring of Future Decision Systems service Plan, scope and deliver units of CRs and projects to meet the desired strategic direction while adhering to cost, resourcing and time scale milestones Ensure business benefits are achieved by establishing successful business model Work closely with colleagues from Business, IT and other stakeholders to ensure the roll out of strategic initiatives in HSBC markets Adapt/ Implement Agile delivery model Drive continuous improvement and creative problem solving Support the recruitment and retention of junior colleagues and provide coaching and guidance. Experience of presenting recommendations to Senior Management forum

Leadership & Teamwork

Provide functional leadership for a team of decision system analysts operating across geographies and the HSBC matrix. Investigative and consultancy mindset with penchant for the latest technologies and continuous learn and adapt capability Ensure personal integrity and adherence to established HSBC policy on conduct, compliance and Resilience Risk Participate in team meetings / team activities and work towards sustaining team spirit. Assist line manager/supervisor with managing day-to-day operations and support peers on process if needed. Acts as a role model for our Group Values and Behaviors (Open, Connected, Dependable), supporting colleagues and customers to deliver superior customer service through these values Support achievement of team objectives & participate in in development of cohesive teams. Contribute to the creation of a supportive work environment driven by people centric values. Build professional relationships with colleagues in other areas. Oversee the development of cost-effective code for assigned projects. Manages the automation of repetitive programming steps to reduce the need for manual intervention. Take charge in the maintenance of generated programs, queries and profiles to make certain organizational information resources are leveraged efficiently. Proven ability to work with senior stakeholders and business sponsors Strong people and team management experience Experience working across multiple geographical regions desirable Proven ability to work in a matrix multi-national operating structure

Qualifications

Must have lead projects in Fraud & Credit Lending Landscape. Exposure to Banking Analytics or equivalent experience in Business, Finance or related field. Knowledge of decision systems. Knowledge of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment. Experience on Vendor Decisioning or Analytics product(s) is preferred. E.g. Experian PowerCurve, SMg3, SAS Intelligent Decisioning, SAS Viya, Provenir etc. Experience on Cloud, Digital Technology and Cognitive/AI platforms will be an added advantage. Experience on DevOps Methodologies Exposure to big data and cloud computing is desirable. Strong background working with large-scale data, data management, data quality, visualization and dashboard design and regulatory and compliance matters. Strong communication, stakeholder management, presentation and interpersonal skills Strong problem-solving skills, adaptability to change and changing work priorities and ability to drive results Experience in working in collaborative environment across FLoD and SLoD is strongly desirable. Strong programming knowledge of SAS, SQL R/Python, GCP. For candidates focussing on data delivery aspects of the role should possess relevant experience on standard industry tools like DataFlow, Airflow, DAG, Pyspark, DBT, BigQuery, BigData

What additional skills will be good to have?

Post Graduate degree/ BTech/ BE or equivalent Minimum 12+ years of successful track record of leading technology (functional) projects with aggressive timelines across the organization Must be a self-starter and will be required to work under minimal supervision, but with firm deadlines. Mentorship experience will be an added advantage Must have experience in leading and delivering projects from planning to implementation phase.

You'll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role."
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Issued By HSBC Electronic Data Processing (India) Private LTD