Job Description

CTO is leading more and more large projects (Big Rocks) that impact multiple stakeholders across the company, so we need more change management expertise internally.
Current Employees apply
Current Contingent Workers apply
Secondary Language(s) :
Associate Director, Change Leader, Data and Analytics
The Opportunity

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
• Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our companys' IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.
A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.
Role Description:
The Asssociate Director, Change Manager will be an integral team member of the Change Management team within IT and based in the Hyderabad Tech Center. They will have a responsibility to provide change management for both organizational change and program/product level technology changes across various enterprise IT initiatives. The role will report into the Director, Change Management. Change deliverables, including impact assessments, stakeholder analysis, change plans, key activities and engagement strategies will be based on the Prosci ADKAR methodology. We consider content creation and communications a key activity to execute on change. Deliverables will include creation of assets, videos, and graphics following brand guidelines and created in partnership with the Content Services group also reporting into the change management team. The expectation is that this role will be a hands-on expert, understanding, leading and delivering change management plans which support priority programs and organizational transformation.
Responsibilities:

• Work as part of a global team of change management experts to cover a portfolio of complex and high-impact global programs.
• Accountable for envisioning, documenting and leading the execution of a change management strategy for key programs including AI and data and analytics.
• Support and execute on internal team organizational change needs.
• Create actionable change management deliverables for multiple programs using Prosci ADKAR methodology (case for change, communications plan, stakeholder mapping and assessment, training plan, resistance management plan and engagement strategy)
• Lead the design, development, delivery and management of communications and other core activities aligned with change goals.
• Collaborate with other key areas across the company to align team, program and change strategy with business strategies and operational goals.
• Successfully plan and deliver impactful technology change for our end users, as well as upskill others in change management.
• Define metrics of success and monitor progress to ensure effective adoption of change initiatives.
• Advocate, test, and implement the use of AI in the creation and scaling of change deliverables.
• As part of the change management team, collectively upskill the broader organization on change management.
• Act as a change champion, promoting agility, innovation, and collaboration across teams.
• Strong ability to work well in cross-functional teams, including the ability to engage with both technical and non-technical stakeholders.
• Experience in facilitating workshops, training sessions, and stakeholder meetings
• Ability to work independently and with minimal supervision while executing projects on time

Qualifications:

• Bachelor's degree in Business, Psychology, Marketing or a related field.
• 7+ years of relevant experience.
• Proven experience in leading and managing significant change initiatives, including technology change, organization transformation or related roles.
• Certification in one or more change management methodologies (ex: ADKAR)
• Experience in working with global teams
• Deep understanding of change management principles, methodologies and tools.
• Exceptional communication skills, both written and verbal.
• Ability to clearly articulate messages to a variety of audiences.
• Excellent active listening skills and high emotional intelligence (EQ).
• Enthusiasm and curiosity about applying GenAI to the tasks related to change management and communications.

Who we are
We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.
What we look for
Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us--and start making your impact today.
#HYDIT2025
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status: Regular
Relocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements: Hybrid
Shift:
Valid Driving License:
Hazardous Material(s):
Required Skills: Adaptability, Business Case Development, Change Management, Data Analysis Tools, Financial Management, Lean Manufacturing, Operations Management, Pharmaceutical Industry, Process Improvements, Project Management, Results-Oriented, Six Sigma, Strategic Planning, Strategic Thinking, Systems Analysis
Preferred Skills:
Job Posting End Date: 09/4/2025
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.