Job Description

Summary

-Act as an advisor providing guidance to challenge and improve global business processes, products, services, and software through data analysis. -Engage with global business leaders and leverage the appropriate DDIT teams and Functions to determine requirements and deliver data driven recommendations to improve efficiency and add value.

About the Role

Key Responsibilities:

Lead elicitation, documentation, and management of business requirements. Facilitate workshops, interviews, and process deep dives. Translate needs into user stories, functional specs, acceptance criteria. Evaluate vendor proposals for alignment, feasibility, and compliance. Collaborate with vendors on design, refinement, and sprints. Support backlog prioritization and roadmap planning. Coordinate UAT, defect resolution, and deployment readiness. Identify improvement opportunities and process harmonization. Ensure compliance with GxP, validation, and documentation standards.

Key Skills & Experience

7-10+ years of Business Analysis in Pharma/Life Sciences. Strong knowledge of Clinical Ops, CTMS, eTMF, SSU, Site Connect. Experience with Veeva Vault Clinical Suite preferred. Strong analytical, communication, and stakeholder engagement skills. Familiar with Agile, DevOps, integration patterns, and PLM. Understanding of validation, GxP, and audit requirements.

Deliverables

Requirements & user stories Process flows & functional specs UAT scripts & execution reports Release/change documentation RCA reports & improvement proposals

Success Metrics

Quality of requirements On-time delivery User satisfaction & adoption Reduction of defects & rework Improved process efficiency

Why Novartis:

Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture



You'll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards

Commitment to Diversity and Inclusion

:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Accessibility and accommodation

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message

Join our Novartis Network:

If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:

https://talentnetwork.novartis.com/network

Why Novartis:

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards:

Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards



Division
Operations
Business Unit
Information Technology
Location
India
Site
Hyderabad (Office)
Company / Legal Entity
IN10 (FCRS = IN010) Novartis Healthcare Private Limited
Functional Area
Technology Transformation
Job Type
Full time
Employment Type
Regular
Shift Work
No