Job Description

\'Bringing life-changing medicines to millions of people, Novartis sits at the intersection of cutting-edge medical science and innovative digital technology. As a global company, the resources and opportunities for growth and development are plentiful including global and local cross functional careers, a diverse learning suite of thousands of programs & an in-house marketplace for rotations & project work. With strong medicines pipeline our current transformation will not just deliver growth for our business but continue to allow us to bring innovative medicines to patients quickly.\'

Novartis\' ambition is to be a recognized leader in customer experience and engagement (CE&E). The CE&E IMI team aims to design and deliver intentional, impactful customer experiences for HCPs and patients through integrated engagements and solutions.

The Customer Experience & Engagement Data & Analytics group seeks a highly motivated professional in predictive analytics solutions. This role is turning business needs into analytic initiatives and creating compelling, data-driven narratives based on those analytic outcomes. Strong understanding and experience in ML operations and ML/AI product development.

Your responsibilities include, but are not limited to:

• Support critical analytics product development & ML operations leveraging best-of-breed technology, AI models and novel data sources to cover use cases across Sales, HCP, Patient, marketing/digital etc.
• Support developing and scaling customer AI products (E.g., NGE-related use cases for commercial and medical, Customer 360 - Segmentation, a Network map of customers, Dynamic targeting) by unstructured data mining on patients and customers\' data. Work closely with country data and analytics teams to carefully customize the analytics for local needs while preserving standardization for implementing analytics at scale and speed
• Support developing & scaling Engagement AI products (E.g., Resource allocation, recommender system, Peer to Peer recommender, A-B testing) across the IMI organization
• Partner with Integrated Insights, Finance, and other commercial teams to identify key issues, direct advanced analytic solutions, and translate the outcomes back to business partners to drive greater impact and effectiveness
• Participate in discussions with Country teams and Global teams related to new business challenges requiring analytical support
• Identify opportunities for alignment across all advanced analytics initiatives

Minimum requirements

What will you bring to the role

• Graduate degree, PhD in a quantitative field (Bioinformatics, Data Science, Engineering, Mathematics, etc.) preferred.
• 5years of experience in data analytics, marketing science, or a similar role.
• 3+ years of Pharmaceutical/Biotech/Healthcare and Consumer experience in analytics. Deep hands-on understanding of pharma data sets and use cases

#transformingforgrowth

Why Novartis?

766 million lives were touched by Novartis medicines in 2021, and while we\'re
proud of this, we know there is so much more we could do to help improve and
extend people\'s lives.

We believe new insights, perspectives and ground-breaking solutions can be found
at the intersection of medical science and digital innovation. That a diverse,
equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned
by integrity, curiosity and flexibility. And we can reinvent what\'s possible, when we collaborate with courage to aggressively and ambitiously tackle the world\'s
toughest medical challenges. Because the greatest risk in life, is the risk of never
trying!

Imagine what you could do here at Novartis!

Commitment to Diversity & Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse
teams representative of the patients and communities we serve.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

Functional Area

Marketing

Division

PHARMA

Business Unit

Division Management

Employment Type

Regular

Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Shift Work

No

Early Talent

No

Novartis