JD Brief:
This role is both internal and external facing.
-Technical documentation & reporting of prototypes -Technical validation of products post launch -Technical/Virtual Library creation and support of approved product verticals. -Identifying the market competition in terms of product services & support -Feedback gathering to improve existing products & services -Troubleshooting & documentation of project related queries -Post product launch support to users -Technical validation of non-standard & custom project requests. -Assiting in project proposals for newly launched products. -Assisting in training product training of L&D team just before product launch. -Cooridnating with Purchase to understand materials & stock availability -New materials/hardware/Appliances and accessories exploration and documentation -End to end supporting the Engineering & Design team towards product development activities.
-Design Consultation & troubleshooting.
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