Job Description

Job Role:

Delivery Operations

Job Level:

Associate

Work Location:

Gurugram

Shift timings:

4pm - 12 am, IST

ABOUT THE ROLE

As an Associate of Delivery Operations, you'll support project management within the Delivery teams and collaborate closely with Finance Operations, FP&A, AR, AP, and Resourcing. You will contribute to process improvements and help uphold the high standards of quality and reliability that our business expects.

In this role, you will

Work closely with Delivery teams and Operations teams for project setup and maintenance in Workday and Excel Maintain communication with Delivery, Finance and FinOps teams to ensure accuracy and timeliness of system data

Support Delivery teams in managing project financials

Work with Delivery teams to assist with billing schedules and ensure client invoices are processed properly and in a timely manner

Maintain strong, working product and process knowledge. Quickly master new product functionality and processes in line with evolving business needs

Other important skills

Excellent written and verbal communication skills

Experience working in multi-cultural setting

Fluent English speaker

Strong planning, scheduling, and organization

Experience with Workday or similar ERP system preferable

Working knowledge of MS Excel

Finance acumen

About you

Bachelor's degree Experience working in business services or as a project manager, ideally at a consulting agency, marketing agency, or market research company

* Demonstrable experience across various teams and departments