Voice Process Executive - Insurance Claims Process
Location:
Chennai (Nehru Park)
Department:
Insurance Claims / Customer Support
Employment Type:
Full?time, In?office (Day shift:?9:30?am-6:30?pm)
Experience:
Freshers / up to 2 years
Language Required:
Fluent Tamil (English proficiency a plus)
About Us:
Shrinithi Insurance Broking Private Limited. Reputed Insurance Broking company in Chennai
Roles & Responsibilities:
Handle inbound/outbound calls related to insurance claims.
Guide customers through claims submission and follow-up.
Verify and update claim data accurately in internal systems.
Resolve issues or escalate as per process guidelines.
Ensure customer satisfaction and process compliance.
Requirements:
10th/12th pass or any graduate.
Excellent spoken Tamil; basic or good English preferred.
Strong communication, interpersonal, and persuasion skills.
Prior experience in insurance, claims, loan or credit card servicing is a plus.
Compensation:
Fixed salary ?12,000-?18,000 per month.
Incentives/performance bonus up to ?4,000-?6,000 per month.
PF & ESI coverage, training, and career path support.