Job Description

?Hiring for Tech Mahindra

Please find the Job description below:

-NO SALES/NO TARGET
-ON Role - Associate Customer support
-Nature of Job - Handling the queries of the customers
-Rotational shift and rotational week off
-Qualification: Any degree can apply
-6days working and 1 days Rotational off
-Work from office
-No contract / No bond
-good communication skills
-Age criteria : below 30
-Salary 18000rs per month (16000 Take home)

Language Kannada

Key Responsibilities
1. Responding to Customer Inquiries: Answering customer questions, concerns, and issues via phone, email, chat, or other channels.
2. Resolving Customer Issues: Troubleshooting and resolving customer complaints, issues, or problems in a timely and professional manner.
3. Providing Product/Service Information: Offering detailed information about products or services, including features, benefits, and usage.
4. Documenting Customer Interactions: Recording customer interactions, issues, and resolutions in a CRM system or other database.
5. Collaborating with Team Members: Working with other support team members to resolve complex issues, share knowledge, and improve processes.

Skills Required
1. Excellent Communication: Strong verbal and written communication skills to effectively interact with customers.

Interested candidates put your resume to lizaranibehera900@gmail.com/7855909737

Job Type: Full-time

Pay: ?17,000.00 - ?18,000.00 per month

Schedule:

Rotational shift
Supplemental Pay:

Performance bonus
Language:

English (Required) Hindi (Required) Kannada (Required)
Work Location: In person