Job Description

ID: 1109 | 0-2 yrs | Bengaluru | careers

Designations: Customer Support Associate

Overview: We are looking for skilled customer experience associates with a good amount of experience in objection handling along with user-centric attitude.

What we expect:

Be a part of the Customer experience team, communicating with users through calls, emails and other channels.
Handle user queries effectively and provide resolutions.
Take proactive, real-time decisions to retain users.
Build rapport with users to establish a lasting connection with our brands.


Who can apply:

Fluency in English is required, along with proficiency in local languages, such as Telugu Tamil and Hindi, Telugu, Hindi and Kannada, Hindi, Kannada and Tamil
Experience: - Fresher and Experience
Job Skill: - Knowledge of voice.
Soft Skill: - Strong convincing abilities, ownership mindset and a customer-oriented approach. Excellent communication and listening skills.
Flexibility: Rotational shifts and week-offs. Willingness to adapt to inter-vertical process changes and dynamic environments.


What can you expect?

A fast paced and young work environment which focuses on product innovation and personal growth.
Direct, impactful contributions to the work you do.
An environment that fosters ownership, idea-sharing and growth alongside the products we launch.
* Opportunity to work with some of the brightest, most passionate individuals.