Job Description

Designations: Customer Support AssociateOverview: We are looking for skilled customer experience associates with a good amount of experience in objection handling along with user-centric attitude.What we expect:

• Be a part of the Customer experience team, communicating with users through calls, emails and other channels.

• Handle user queries effectively and provide resolutions.

• Take proactive, real-time decisions to retain users.

• Build rapport with users to establish a lasting connection with our brands.

• Fluency in English is required, along with proficiency in local languages, such as Telugu Tamil and Hindi, Telugu, Hindi and Kannada, Hindi, Kannada and Tamil

• Experience: - Fresher and Experience

• Job Skill: - Knowledge of voice.

• Soft Skill: - Strong convincing abilities, ownership mindset and a customer-oriented approach. Excellent communication and listening skills.

• Flexibility: Rotational shifts and week-offs. Willingness to adapt to inter-vertical process changes and dynamic environments.

• A fast paced and young work environment which focuses on product innovation and personal growth.

• Direct, impactful contributions to the work you do.

• An environment that fosters ownership, idea-sharing and growth alongside the products we launch.

• Opportunity to work with some of the brightest, most passionate individuals.

Gameskraft