Job Description

Walk-in Interview | Customer Support Representative - TeleperformanceThank you for applying for the Customer Support Representative - BPO role with Teleperformance. Locations: Mumbai (Malad / Thane), Salary:Freshers: - 16,000 + Incentives + Bonus Experienced: - 24,000 + Incentives + Bonus Important Note: There will be no virtual interviews for the Mumbai location - candidates must attend the interview in person.Roles & Responsibilities:- Handle customer queries via calls, chats, or emails professionally.- Provide accurate information and resolve issues promptly.- Maintain records of interactions in the system.- Ensure customer satisfaction and meet quality targets.- Collaborate with internal teams for quick resolution.- Adhere to process, compliance, and performance standards.- Stay updated on product and process knowledge.We liked your profile and are arranging your Walk-in Interview. Meanwhile, please share the following details:Candidate Details:Full Name:Mobile Number: Email ID:Aadhar Number: Father's Full Name: Date of Birth: Present Address (Full): Pin Code:Highest Qualification: College Name:Year of Passing: Total Experience:In-hand Salary: Expected In-hand Salary:Notice Period: Preferred Location:Availability for F2F Interview (Date & Time): Please share your CV and the above details Additional Notes: - Candidates who have applied to Teleperformance within the last 1 month are not eligible to reapply. Previous employer documents and experience certificates are mandatory for verification and onboarding. (ref:updazz.com)

Skills Required