Associate Customer Support (0 2 Yrs) Pune/navi Mumbai (after Sales/customer Service)
Job Description
Customer support executives ensure the satisfaction and loyalty of customers in multiple industries, including e-commerce, telecommunications and service sectors. They are responsible for providing assistance, resolving issues and addressing customer inquiries to ensure a seamless and satisfying customer experience.Responsibilities- Handle inbound and outbound customer calls in a professional manner.- Respond to customer emails and online queries promptly.- Resolve customer complaints and issues efficiently.- Maintain accurate records of customer interactions.- Provide product and service information to customers.- Escalate unresolved issues to the appropriate department.- Meet performance targets and achieve customer satisfaction goals. (ref:updazz.com)
Skills Required
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Job Detail
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Job IdJD4689606
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNavi Mumbai, Maharashtra Pune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear