Job Description

- Position: Customer Support Associate (Work from Home)- Process: E- Commerce (Domestic BPO Voice Inbound)- Job Type: Contractual - 6 monthsJob Details:- Nature of Job: Voice process (Inbound)- Shift: Rotational shifts & rotational week off- Working Days: 6 days a week- Working Hours: 9 hours login (8 hours productivity + 1 hour break)- Language Requirement: Regional language - Malayalam (average English, ability to read)System Requirements:- Laptop only (Government laptop/Mac/AMD Ryzen not accepted)- Processor: Intel i5- RAM: 8 GB or above- OS: Windows 11 or above- Broadband internet with minimum 30 Mbps speed- Must join interview from a laptopEligibility:- Qualification: Graduate (any degree)/Undergraduate- Age: Up to 30 years- Both freshers and experienced candidates can applySalary:- Fresher: 13,948 (take home)- Experienced (minimum 6 months in BPO): 15,700 (take home)Additional Requirements:- Typing speed: 30 WPM & above with 90% accuracy- Typing test link: Result must be saved in PDF with candidate's name- Internet speed test: https://www.speedtest.net/Interview Rounds:1. HR Round2. OPS Round3. Trainer RoundNote:Interested candidates with the required system configuration can apply and attend the interview. (ref:updazz.com)