Associate Customer Service Fintech (2 5 Yrs) Mumbai (after Sales/customer Service)

Year    Mumbai, Maharashtra, India

Job Description

About BlinkX- JM Financial - under its brand 'BlinkX' - is building arguably India's largest fin-tech ecosystem. It is the one-stop-shop for innovative, yet easy-to-use invest-tech products that help every Indian to take control of their financial journey and move forward in every walk of life. - We are obviously customer obsessed, entrepreneurial and above all an internet company at heart - with finance just being one of the things we do.- At BlinkX, we're not just a company - we're a movement. We're passionate about leading the fintech revolution that's transforming the industry by pushing the boundaries and setting new standards for financial excellence. - So, join us as we revolutionize the fintech industry and help you redesign how you look at finance. So, join us as we revolutionize the fintech industry and help you redesign how you look at finance. - JM Financial is one of India's prominent financial services groups with an envious track record of 50 years having withered all ups and downs of the economy. We are a start-up inside a corporate, funded by our parent organization.Customer Experience - Responsibilities:- Basic knowledge of the Stock Market - Stocks/MF/Currency & Commodities. - Strong communication and problem-solving skills. - Handled Stock Market-related queries & grievances along with exchanges cases. - Should be able to handle inbound and outbound customer calls. - Report customer complaints and escalate issues when necessary to prevent potential churn. - Customer interactions, process customer accounts & file documentation. - Make product recommendations or services to customers based on their needs and preferences. - Team player with an eye for detail.Requirements 1. Qualification - Graduate & above 2. Work Experience - min 2 years of relevant experience (ref:updazz.com)

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Job Detail

  • Job Id
    JD4949077
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year