Job Description

Team:

Professional Services

Country:

India

Remote Work Available:

Yes




Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Join Veeva's journey on building the industry cloud for life sciences. We are bringing to market a modern cloud solution designed to optimize laboratories with increased efficiency and productivity by streamlining processes. Join the team that will partner with our customers to implement one of Veeva's newest products in Quality Cloud - Veeva LIMS.

Passionate about bringing disruptive technology to customers and have novel ideas for successful GxP software implementation? This role will allow you to help our clients to drive new product adoption through successful implementations.

This is a remote, full-time permanent role with Veeva. For a candidate this is a customer-facing role and we have no work location requirement, if you are in close proximity to an airport and able to meet future travel requirements.

Qualified candidates must be legally authorized to be employed in India. Veeva does not provide sponsorship for employment visas for this position.

What You'll Do

Participate in projects at life sciences companies designing and deploying Quality & Manufacturing applications Support Functional Analysts in workshops and be part of customer discussions of the Vault Qualitysuite (Vault QMS, Vault QualityDocs, Vault Training) Quality/Content management solution design, prototyping, configuration, and documentation Solution and configuration of Veeva Vault Quality Suite per customer requirements, including workflows, document types, security, fields, page layouts, reports, dashboards, formatted output reports, and notifications Leveraging enablement of out-of-the-box or best practices configuration approach to solution strategy Assessing the impact of change on the current configuration and working with key stakeholders to make informed decisions in a timely manner Represent Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.) Ensure customer success from the beginning to the end of the engagement life cycle

Requirements

Bachelor's Degree in Life science, computer science, or related degree Solid analytical and great interpersonal skills Excellent communication skills (written and verbal) Strong attention to detail Highly organized Ability to act with speed to understand business requirements and willingness to "roll up your sleeves" to design and implement a solution Exposure to life sciences compliance and computer systems validation requirements

Nice to Have

Knowledge of Quality operations within the Life Sciences, Pharmaceutical, Biotech industry, and/or equivalent.

Perks & Benefits

Health & wellness programs Life Assurance Veeva charitable giving program Additional annual leave over Christmas break

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Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
Work Where It's Best for You


Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.



Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.



We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.



Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.



Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.



When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.



Work at Veeva. Work where it's best for you.