Job Description

Designation
ASSOCIATE CONSULTANT
No. of Positions
1
Experience
4.5-8 Years
Skill (Primary)
Tools and Standards (ERS)-Endpoint Management-SCCM/SMS
Qualification
B-Tech
(Posting).
Diagnosing and resolving complex issues related to SCCM client health, software distribution, patching,and other core functionalities. Managing and maintaining the SCCM hierarchy, including primary sites, secondary sites, and distribution points. Developing and executing software deployment strategies, including application packaging, deployment types, and troubleshooting deployment failures. (1.) To provide required presales support (RFP response, Solution Defense, Customer Presentation) (2.) To thoroughly understand and analyse the IT Service Management tool to be implemented for the customer project (3.) To efficiently map the customer requirements to the ITSM tool capabilties; and, design the deisred process for each ITSM tool module (4.) To ensure that the desired process has been signed off by process owner and accordingly prepare function specification document and application data in adherence to quality and process compliances (5.) To prepare various types of testing scripts to test the tool and collaborate with other module consultants for data transfer and action triggers from correlated events in adifferent systems. (6.) To keep oneself updated through the latest developments in concerned skill and domain functions

Skills Required