Job Description

Communicate effectively with clients via phone, email, and other channels to understand their service needs. Provide expert consultation on

attestation

,

apostille

, and

translation

services, including process guidance and documentation requirements. Offer step-by-step support to clients throughout the service lifecycle, ensuring clarity and transparency. Proactively follow up with inquiries and work towards converting leads into confirmed business. Coordinate logistics for the

pickup and handling of client documents

, ensuring timely and secure transfers. Deliver regular updates to clients regarding the status of their requests, maintaining trust and satisfaction. Ensure service delivery meets the company's

quality standards

, with consistency and accuracy. Address client feedback and queries promptly, ensuring effective resolution and continuous improvement. Collaborate closely with internal departments (operations, logistics, customer service, etc.) to ensure seamless end-to-end service execution.
Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift Morning shift
Supplemental Pay:

Performance bonus
Work Location: In person

Application Deadline: 31/05/2025
Expected Start Date: 22/05/2025