Job Description

DesignationASSOCIATE CONSULTANTNo. of Positions1Experience4.5-8 YearsSkill (Primary)Technical Skills-Cloud Platform-Google Cloud PlatformQualificationB-Tech (Posting).Kubernets JDPrimary Skills (must needed)
Willingness to work in a 24/7 shift-based environment including Night Shifts .
Strong experience in Site Reliability Engineering (SRE) principles and SLA/SLI management.
Hands-on experience with the implementation, architecture, and operation of an on-premises Kubernetes/OpenShift platform.
Proficient in the configuration, management, and upgrades of Kubernetes platforms.
Expertise in GitOps tools, especially ArgoCD.
Experience working with storage solutions like Ceph/NFS.
Proficiency in CI/CD development environments and tools (Git, GitLab, GitHub, etc.).
Solid understanding of network security in Kubernetes environments.
Certified Kubernetes Administrator (CKA) certification is required.Define Kubernetes Engineer.
Works in 24/7 model to support the Kubernetes environment
Monitor and manages the Kubernetes environments with help of tools/scripts.
Working on Incidents, Changes & Problems
Assess the environment L4 Kubernetes Technical Architect
Design, build & maintain very large-scale Kubernetes environment for enterprises.
Fitment analysis of new features on the platform
Creating& managing the environment for capacity baseline & reporting
Troubleshooting of escalated Kubernetes environment issues.
Ensure stabilized environment.
Define the license requirements and propose license optimization
Defining the security standards & Data compliance requirement
Log exports & Standard Report generation as per client requirement
Troubleshooting simple issues by following SOPs.
Update teams for capacity planning from monitoring tool report
Perform proactive health check-ups.
User Access management
Monitor Platform Performance parameters.
Assist in Build, implement & maintain Kubernetes environment for enterprises
Follow escalation matrix for issue escalation L3 Kubernetes Architect
Build, implement & maintain Kubernetes environment for enterprises.
Implementing & managing the environment for the capacity baselining & reporting. Participate in day-to-day troubleshooting
Handling incidents, Changes & Problems managements as per SLA.
Implement and manage the automation scripts
Preparing a standard operating documents (SOPs)
Implement the best practices and eliminate manual work. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations /L3 level support and doing incident & problem management (6.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives.

HCLTech