- We are looking for a community & partnerships rockstar, who is experienced in social media, PR, marketing campaigns, and promotional events, to build and grow our community. You should be a natural people person\', with an obsession for customer happiness, and proficiency in written and verbal communication, to moderate all the online and offline communication with our community.Responsibilities :- Develop and execute strategies to grow and engage online communities of young women on our website, social media platforms, WhatsApp, Discord, etc.- Curate and create relevant and valuable content to keep community members informed, engaged, and motivate- Plan and organize online and offline events, including webinars, workshops, and networking sessions, to enhance community interaction- Collaborate with internal teams and external partners to ensure successful event execution- Act as a point of contact for community members, addressing inquiries, providing assistance, and ensuring an extraordinary community experience- Monitor community discussions to identify and resolve issues or conflicts as they arise- Utilize analytics tools to track community growth, engagement metrics, and other relevant KPIs- Provide regular reports and insights to management on community performance and member feedback- Work closely with marketing, product, and other relevant teams to align community initiatives with overall company goals- Collaborate with influencers and industry experts to enhance community credibility and reachRequirements :- Degree in Marketing/PR/Mass Communications from a premier university- Minimum 2 years of work experience as a community manager- Experience in building and growing a community from zero- Hands-on experience in planning and executing community initiatives (e.g. online forum, event series, newsletter, etc.)- Ability to identify and track relevant community metrics (e.g. repeat attendance at events, etc.)- Proficiency in written and verbal communication- Willingness to be available and responsive to community needs at all times- Hands-on experience with social media management, influencer management, and community management for brands- Knowledge of online marketing channels, strategy, and execution- Honest, sincere, hard-working, detail-oriented, proactive, able to manage time and meet deadlines (ref:updazz.com)
updazz .com
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