Associate Client Service
Job Description
Booking and managing volunteering events to assure that we eliminate roadblocks and provide high-quality services efficiently and support all operations for the client, endto-end i.e. from setup to delivery Manage and support all client communications Bridge the communication and provide backend support for client service teams queries Interact with clients to understand deliverables and expectations (on Website chat and emails) Assist in operations for the clients volunteering event, end-to-end i.e. from setup to delivery Initiate or respond to assigned client emails within 24 hours Complete required CS follow-up (internal or external) for communication from other departments within 24 hours Accurate follow-up with the client following all emergency protocols Follow-up communication with the client is accurately documented in the systems Requirement Flexible to work across times of the day and on weekends and preferably based out of Bangalore. Its a 6-day job. Good Experience with Google & Microsoft tools (sheets, excel and drive, calendar, docs.) Real job experience handling multiple projects at one time and meeting tight deadlines Must have great proficiency in English verbal and written communication skills Driven to be self-motivated and reliable with excellent organizational skill
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Job Detail
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Job IdJD3160113
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBangalore, Karnataka, India
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EducationNot mentioned
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ExperienceYear