Job Description

About the Role:

We are looking for a

smart, confident, and outgoing male candidate

with

0-2 years of experience

for the position of

Associate - Client Relations

. This is a client-facing role that requires strong communication skills, a logical mindset, and the ability to coordinate effectively between clients and internal teams

Requirements:

MBA (Marketing)

graduates (Male candidates only) Strong

communication, presentation, and interpersonal skills

. Ability to build relationships and manage client interactions confidently. Dynamic personality with a professional attitude and eagerness to learn. Good analytical and problem-solving skills. Basic knowledge of ERP software or financial/accounting concepts (preferred, not mandatory). Fresh graduates are encouraged to apply;

0-1 year of experience in a client-facing role is an added advantage.

Responsibilities:

Liaise between clients and software development teams. Understand client requirements and support work allocation. Manage daily stand-ups and project tasks via Jira. Handle client communication through calls, emails, and messaging platforms. Lead weekly sprint meetings and manage user stories. Oversee the ticketing system and provide client training on new releases
Client Management responsibilities

Client communication through calls, mails, Whatsapp etc User story management Weekly sprint meeting with client Ticketing system management User training based on new releases
Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Paid time off Provident Fund
Ability to commute/relocate:

Kochi - 682002, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Language:

English (Required)
Shift availability:

Night Shift (Required) Overnight Shift (Preferred)
Willingness to travel:

25% (Required)
Work Location: In person