Job Description

About the Role:

We are looking for a smart, outgoing, and proactive individual to join us as an

Associate - Client Relations

. This role is ideal for

MBA graduates (Marketing preferred)

who are looking to build a career in

client communication

,

project coordination

, and

ERP support

within the software industry.

You will play a key role in facilitating smooth collaboration between clients and internal teams, helping manage project tasks, and ensuring timely communication and follow-ups.

Skills and Qualifications

MBA in Marketing preferred

(or any discipline with a strong interest in client management). Strong verbal and written communication skills. Logical thinker with good problem-solving abilities. Basic understanding of financial/accounting concepts is a plus. Organized, proactive, and able to manage multiple responsibilities.
Responsibilities:

Liaise between clients and software development teams. Understand client requirements and support work allocation. Manage daily stand-ups and project tasks via Jira. Handle client communication through calls, emails, and messaging platforms. Lead weekly sprint meetings and manage user stories. Oversee the ticketing system and provide client training on new releases

Client Management responsibilities

Client communication through calls, mails, Whatsapp etc User story management Weekly sprint meeting with client Ticketing system management User training based on new releases
Job Type: Full-time

Pay: ?18,000.00 - ?20,000.00 per month

Benefits:

Leave encashment Paid time off Provident Fund
Schedule:

Day shift
Application Question(s):

Are you comfortable working in a client-facing role that involves regular communication, coordination, and follow-ups with clients?
Education:

Master's (Preferred)
Willingness to travel:

* 25% (Required)