Job Description

Company Description

Quantanite is a business process outsourcing (BPO) and customer experience (CX) solutions company that helps fast-growing companies and leading global brands to transform and grow. We do this through a collaborative and consultative approach, rethinking business processes and ensuring our clients employ the optimal mix of automation and human intelligence. We're an ambitious team of professionals spread across four continents and looking to disrupt our industry by delivering seamless customer experiences for our clients, backed up with exceptional results. We have big dreams and are constantly looking for new colleagues to join us who share our values, passion, and appreciation for diversity

Key Responsibilities:

Review and prepare patient claims for timely submission.

Assist in performing quality checks on patient accounts for billing accuracy.

Analyze denial queues and identify unpaid claims or outstanding balances.

Follow up with insurance providers on denied or underpaid claims under guidance.

Collaborate with the Insurance Verification team to ensure correct patient information is available.

Communicate with insurance companies and internal teams to resolve basic claim issues.

Support the team in appealing denied claims as needed.

Qualifications

Required Skills & Qualifications:

Education: Graduate in any discipline (preferred: commerce, life sciences, or healthcare-related field)

Strong English communication skills (verbal & written).

Basic understanding of healthcare billing or insurance processes is a plus.

Comfortable using computers and basic office software (Excel, Email, etc.).

Ability to follow instructions and maintain attention to detail.

Willingness to learn and grow in a fast-paced environment.

Additional Information

At Quantanite, we ask a lot of our employees, which is why we give so much in return. In addition to your compensation, our perks include:

Competitive Salary, Transportation Allowance, Monthly Food Allowance, Paid Leave Benefits, Festival Bonuses, Annual Leave Payments, Additional Payment for Working Overtime, Medical Insurance, Reward and Recognition Programs (Monthly and Yearly), and Extra Allowance for Working Odd Hours. Employee Engagement: Experience our family community and embrace our culture where we bring people together to laugh and celebrate our achievements. Professional development: We love giving back and ensure you have opportunities to grow with us and even travel on occasion. Events: Regular team and organization-wide get-togethers and events.

Future development:

At Quantanite, you'll have a personal development plan to help you improve in the areas you're looking to develop over the coming years. Your manager will dedicate time and resources to supporting you in getting you to the next level.


You'll also have the opportunity to progress internally. As a fast-growing organization, our teams are growing, and you'll have the chance to take on more responsibility over time. So, if you're looking for a career full of purpose and potential, we'd love to hear from you!