Job Description

How to Apply

Interested candidates are invited to submit their resume at - 9971736452

Work Schedule: 6 Days a Week (Monday to Saturday)

Language Requirement: Strong Communication skills with grammatical accuracy

Age is not more that 30 years

Job Title:

Admin Associate

Location:

On-site | 6 Days Working

Experience Required:

1-3 years

Gender Preference:

Preferably Female

Role Overview

We are seeking a dynamic and personable

Admin Associate (Frontend)

to serve as the primary liaison between our institution and its global student-parent community. This role demands an individual with an exceptionally pleasing demeanor, strong interpersonal skills, and the ability to communicate effectively over virtual platforms. The ideal candidate will ensure a seamless and engaging experience for students and parents, upholding the school's commitment to excellence in online education.

Key Responsibilities

Virtual Engagement:

Conduct virtual meetings and calls with students and parents to address inquiries, provide guidance, and foster a supportive online environment.

Communication Management:

Respond promptly to emails, chats, and other communication channels, ensuring clarity and professionalism in all interactions.

Information Dissemination:

Provide accurate information regarding school programs, schedules, and policies to students and parents.

Feedback Collection:

Gather feedback from students and parents to identify areas for improvement and relay insights to relevant departments.

Event Coordination:

Assist in organizing virtual events, webinars, and parent-teacher meetings, ensuring smooth execution and participation.

Record Maintenance:

Maintain up-to-date records of student and parent interactions, ensuring confidentiality and data integrity.

Qualifications & Skills

Educational Background:

Bachelor's degree in any discipline; a degree in Education, Communication, or related fields is a plus.

Experience:

Minimum of 1 year in a customer-facing role, preferably in education or virtual environments.

Communication Skills:

Exceptional verbal and written communication skills in English; proficiency in additional languages is advantageous.

Technical Proficiency:

Comfortable using Zoom

Interpersonal Skills:

Strong ability to build rapport with diverse individuals; empathetic and patient demeanor.

Organizational Abilities:

Excellent time management and organizational skills, with attention to detail.

Preferred Attributes

Outgoing Personality:

Naturally engaging and enthusiastic, capable of creating a welcoming virtual presence.

Adaptability:

Ability to adjust communication styles to suit different audiences and cultural contexts.

Problem-Solving:

Proactive in identifying issues and implementing effective solutions.

Team Player:

Collaborative mindset with the ability to work effectively in a remote team environment.

Interested candidates are invited to submit their resume at - 9971736452

HR - Unnati Mishra

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹45,000.00 per month

Benefits:

Commuter assistance
Schedule:

Day shift
Work Location: In person