Job Description

BU/Group: Global Finance Hyderabad

Location: Hyderabad

You will report to: Supervisor, Accounts Receivable.

Introduction to EA & India centre.

The CFO organisation comprises a broad group of finance disciplines, with the common goal of partnering with business teams delivering strategies and providing our players with amazing experiences. Our finance teams assist the business in achieving profitable creativity by proving financial insight, reporting and guidance.

We celebrate diversity-and-inclusion and aim to create great experiences for our employees as often as our players. We\'re looking for people to come to the office or Zoom meeting excited to work and ready for some fun.

Position Summary: AR Analyst I

You will support the Global Finance Operations based in Hyderabad with emphasis on North America retail market by performing collections, deduction management, disputes settlement and cash application for our retail customers.



Main responsibilities include:

You will manage the collection of receivables, incoming deductions, credit memos, processing and validating claims, and disputes settlement. -

You will be responsible for research to verify the validity of deductions for assigned customers is resolved within TAT. -

Provide Service level agreement/Measurement targets for the accounting function. - To perform the month-end close processes -

You will represent EA by maintaining and enhancing a positive business relationship with customers, sales, credit control, distribution centre and external partners such as carrier partners. -

Analyse customer\'s payment trend to forecast collection for the fiscal month - Reconcile customer accounts and maintain an up-to-date statement of accounts.

Resolve carrier related issues and provide and organise backup data to support claims and bill backs.

Communicate customers the status of open deductions, including requests for repayment of invalid deductions -

Provide backup support for the team member in their absence.

Academic Qualifications:

Master\'s preferred but not mandatory. Must have bachelor\'s degree in commerce/accounting/Finance.

Command over verbal and written English. Domain Knowledge: Collections, deduction management, disputes settlement and cash application for our retail customers.

Experience in Collections and Deductions. At least 3 plus years in similar profile.

Excel (can write advanced macros) Skills: Proficient in MS excel (can perform complex functions),

Shifts: 2.30 p.m. - 11.30 p.m. IST, flexible to extend during month end week for 1 or 2 business days or following business need supporting US hours (PST time zone).

Industry: - IT industry or gaming. or shared services environment.

Electronic Arts