Job Description

Summary:

The Associate will support the Supervisor of Accounts Receivable and Credit department by managing key accounts, deduction/dispute resolution, cash application, chargeback/rebate management and customer/account maintenance. This role plays a critical part in ensuring financial accuracy and customer satisfaction through timely resolution of deductions and disputes.

Responsibilities:

Chargeback/Rebates + Take ownership of all customer accounts involving chargeback and rebate-related items.
+ Review reason codes, assignments, and texts in SAP for all customer deductions; follow up with customers to ensure data accuracy for analysis.
+ Collaborate directly with the Distributor Finance team on clearings, reclasses, and information requests.
+ Process monthly auto-clearings and provide documentation to the Distributor Finance team.
+ Track progress of clearings and period closings to ensure open items on customer accounts are accurate.
+ Focus on period closings and write-offs at year-end in coordination with the Distributor Finance team.
+ Update variance reports and review findings with the Manager.



Customer Maintenance/Account Setup + Engage customers via phone and email to collect on outstanding debts and understand reasons for payment delays.
+ Identify collection issues and escalate to the Manager as needed.
+ Provide monthly account statements to customers.
+ Serve as the primary backup for cash applications and deduction resolutions.



Reporting/Analysis Collaborate with the team to run month-end reports and generate monthly statements. Prepare annual credit limit reviews for all customers.
- Work with the Manager to propose updates as needed.
Conduct financial analysis to interpret data and provide insights that support customer metrics, goals, and targets.



Ad Hoc Requests + Respond to inquiries from internal and external customers.
+ Support team members with day-to-day responsibilities as needed.

Participate in project work and cross-functional initiatives.

Essential Functions of the Role

:


Excellent knowledge of Excel, SAP, S4 Hana preferrable as additional

Work Experience Requirements:

Number of Overall Years Necessary: 5 to 8 years Experience with multi-company and multi-national environment preferred Experience with Accounts Receivables domain

Education Requirements

Bachelor's Degree in Finance or Accounting required. Experience in Accounts Receivable required, with a focus on: + Cash application
+ Credit management
+ Collections

Specialized Skills/Technical Knowledge:

Proficiency in SAP required. Strong communication skills--clear, professional, and customer-focused. Ability to manage multiple tasks and projects while solving problems independently. Proficient in Microsoft Office Suite: Excel, PowerPoint, Word. Attention to detail and ability to work collaboratively in a team environment.

Local Specifications (English and Local Language):

English required



Mode - Hybrid

Location - Gurugram