Job Description

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.



Candidate will be a valued team member of the North America Card Administration Team. The candidate will provide support to the NA Employee Card Administration and Centralized Audit Team. The team member will provide direct assistance with auditing and reviewing expense transactions. In addition, the team member will provide support related to the card programs, working with the team to provide superior customer service to the end users, while enforcing cardholder compliance with the Global Travel and Expense Policies. This roll may also be utilized to assist with other card administration duties as required.

Review and action expense items selected for audit. Communicate effectively with employees at all levels regarding policy violations. This includes follow-up on actions required from employees and possible card suspension recommendations to management.

Support the centralized mailbox to track employee inquiries related to Corporate Card and Purchasing card activities as needed

Interact with cardholders and other finance groups, including Global Sourcing, Accounts Payable, Data Maintenance, IT, HR, Compliance, product teams and global card administrators, to support questions related to corporate and purchasing card transactions

Demonstrate strong knowledge of Visa policies and procedures, supporting cardholders and general employees based on Travel and Entertainment related items and Purchasing Card related items.

Participate in team meetings to provide and implement process improvements

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

• 2+ yrs Experience working directly with high volume of transactions to review.
• Experience working with all levels of the organization with proven ability to interface and communicate well with all leadership levels.
• Proven experience working in a fast-paced environment with constantly changing priorities.
• Team player with a strong client service orientation
• Proven ability to take initiative and exercise sound business judgment.
• Proficient in Concur Expense
• Proficient in MS Office (Word, Excel, and PowerPoint)
• Excellent customer service skills, strong organizational, interpersonal, verbal and written communication ability
• Able to multi-task, learn, problem solve, prioritize, set and attain goals, hold others accountable and work independently.
• Solid business management and handling of confidential information
• Experience communicating in global environments with multiple financial currencies.

Shift Timings: 2pm to 11pm

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa