Job Description

Experience Requires nil to 3 years of writing experience (Technical writing or content writing in MARCOMM or advertising, journalism) Writes and edits information to industry\'s standards Ability to grasp knowledge of the functionality of at least two CDK applications simultaneously Spends time to gain operational and architectural knowledge of assigned products Attends relevant meetings and training sessions to gain operational and functional knowledge of product, tools, processes, domain and technology Follows departmental guidelines, the Microsoft Manual of Style, and the Chicago Manual of Style Eligibility Bachelor\'s or Master\'s degree in any discipline - English Literature, Mass Communication, Advertising disciplines preferred; Engineering and B Tech least preferred. Preferred Attributes Working knowledge of advanced authoring tools such as MadCap Flare, Robohelp, Visio, Snagit, Camtasia and/or similar tools. Duties / Responsibilities Create, assimilate, and convey technical material in a concise and effective manner Use prescribed tools to author text, create charts and graphs, and incorporate diagrams and photos into information deliverables. Follows detailed documentation plans Produce project status reports Collaborate with other Learning &Performance associates, as needed Collaborate with product management and product engineering associates/teams Collaborate with launch team and support associates Strives to work with minimal guidance and supervision, delivers accurate content. Video simulation and editing of product workflows Technical & Behavioral Expectations Work as part of a writing, project, or development team. Ability to develop subject matter expertise in assigned domain Learn and adapt quickly to new technology and industry standards. Demonstrate high attention to detail Identify and establish working relationship with product SMEs Demonstrate ability to effectively communicate to a variety of audiences in both verbal and written forms. Demonstrate understanding of copyright and accessibility requirements related to educational media content Effective time management and to be available for meetings in North American timezones Remains focused under pressure At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

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