Job Description

Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Overview: We are seeking a dynamic and highly skilled Assoc Systems Administrator to join our innovative team. This role demands a professional with deep expertise in Generative AI tools and Robotic Process Automation (RPA) using Automation Anywhere. The successful candidate will be instrumental in analyzing, designing, and implementing cutting-edge automation solutions that enhance our business processes and drive operational efficiency.
Key Responsibilities:
Develop and deploy transformative automation solutions that enhance business processes. Utilize RPA and integrate Generative AI tools to boost decision-making capabilities.
Lead the development and deployment of RPA solutions, facilitating technical discussions to identify automation opportunities and establish best practices.
Partners with cross-functional teams gather business requirements, convert them into technical specifications, and ensure they align with organizational objectives.
Serve as the bridge between business units and IT, ensuring effective communication and engagement to align technology solutions with business needs.
Conduct in-depth system analysis to identify areas for improvement and develop strategies to enhance system performance and efficiency.
Diagnose and resolve technical issues related to RPA, AI, and chatbot implementations, ensuring minimal disruption to operations and managing user support requests effectively.
Ensure compliance with IT controls and conduct thorough testing and validation to verify the quality and reliability of automation solutions.
Stay abreast of technological advancements in Generative AI and RPA, proactively recommending innovative solutions to drive continuous improvement and enhance business functionality.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications

• Bachelor's degree, OR 3+ years of relevant work experience

Preferred Qualifications

• Bachelor's degree, OR 3+ years of relevant work experience
• 2-3 years of experience in development with a focus on Generative AI and RPA.
• Proficiency in Automation Anywhere and familiarity with other RPA tools.
• Strong understanding of Generative AI frameworks and their application in business settings.
• Experience with programming languages such as Python, Java, or C#.
• Excellent analytical and problem-solving skills, capable of handling complex technical challenges.
• Strong communication skills, able to present technical concepts clearly to non-technical audiences.
• Ability to work independently and manage multiple projects in a fast-paced environment.
• Exceptional written and verbal communication skills, with the ability to translate complex information into clear, concise, and high-quality business requirements with minimal revisions.

Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.