Job Description

Category

Procurement, Contract/Vendor Management

Location

Hyderabad, Telangana

Job family

Procurement

Shift

Evening

Employee type

Regular Full-Time


Provide tactical and transactional support as part of the offshore Procurement Shared Services team. Provide tactical and transactional support as part of the offshore Procurement Shared Services team.


Duties & Responsibilities

Review and process special PO requests per defined guidelines. This includes description-only, special handling, non-corporate service orders, and Capex orders. Process emergency order requests, where supplier email is on file. Prepare and issue Daily reporting including POs on Hold, new match exceptions, new item requests, and EDI exception reports. Work HP Service Portal tickets for PO Changes, Cancels, Status, and any other basic PO issues. Resolve issues and concerns as presented in procurement transaction mailboxes and communicate resolutions in a professional and timely manner to Business Units/Clients and Suppliers. Update basic Vendor data information and communicate with Accounts Payable regarding changes. Resolve Match (Invoice) Exception issues. Resolution includes PO updates and email communications with suppliers, Category Managers, and Accounts Payable. Resolve PeopleSoft Sourcing Errors (approved requisitions failing to create a PO). Update and maintain End-user profiles in designated third-party Supplier Portals (Staples & Tech Optics). Troubleshoot GXS (Active order PO dispatch) issues from Daily reporting (work with suppliers on PO issues). Perform EDI (Electronic Dispatch Interface) testing of New PO Suppliers. Work on special and ad hoc projects to support Team Leads and the Senior Shared Services Manager, as needed. Meet defined SLAs for all tasks and responsibilities. Any other duties to support the Procurement Shared Services group, as assigned. View more