Job Description

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We're seeking someone to join our Asset Services RPE team as a Associate role in RELIABILITY & PROD ENGINEERING Super Dept]


to Facilitate production support along with SRE practices.




In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Software Production Management& Reliability engineering II position at Associate level, which is part of the job family responsible for supporting production environment.




Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.




What you'll do in the role:


Contribute to the function through a range of operational activities and project tasks, developing an understanding of the business and operating environment.
> 50:50 split of production support and SRE tasks.


> Serve as liaison between support and development, driving first-touch resolution and minimizing handoffs.


> Provide daily operational support for Operations platforms and users, ensuring stability and responsiveness.


> Diagnose and resolve complex issues across distributed Unix environments, and databases.


> Lead and coordinate critical incident management with timely, clear stakeholder communication.


> Engineer automation, monitoring, and observability enhancements to eliminate manual toil and improve MTTR. Required experience:


Ability to engage with the broader team, communicate goals, tasks and deliverables in 1-1 and team meetings. Bachelor Degree in Computer Science or related field Expertise in analyzing, debugging and troubleshooting large-scale distributed applications across multiple layers, i.e. software, Infrastructure and database.


Software programming experience in any languages like Python, Perl, Java Script . Creating stored procedures and optimising SQL in Sybase or DB2. At least 2 years' relevant experience would generally be expected to find the skills required for this role.


Desired :


Experience managing, deploying, and troubleshooting, large scale production environments Any experience in enterprise monitoring or cloud observability is highly valuable using tools like Prometheus, Graphana, etc. Experience of using and configuring DevOps tooling and Terraform or equivalent. Experience instrumenting application services end point for logging, metrics and events. Should be familiar with design observability principles.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.


To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-officesinto your browser.


Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.