Job Description

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1) Ensure timely and accurate updation of billing for all admitted patients.
2) Supervise day-to-day billing processes and ensure real-time updates of services rendered.
3) Ensure timely bill preparation for all panel/TPA patients.
4) Monitor discharge TAT and take necessary steps for timely discharge processes.
5) Verify panel patient documents daily and ensure all necessary paperwork is complete and compliant.
6) Monitor billing as per agreed tariff or MoU with various panels to minimize billing deductions and rejections.
7) Ensure all internal and external billing queries are addressed promptly and accurately.
8) Handle patient billing-related complaints and feedback efficiently and ensure timely resolution.
9) Assist in implementing procedure/surgery packages as advised by clinicians, in coordination with pricing team.
10) Ensure outstanding bill details are communicated to patients post bill updation for timely payment follow-ups.
11) Support in audits, billing analysis and report preparation.
12) Coordinate with departments like Medical Records, TPA, Finance and IT for smooth billing operations.
13) Perform any other duties assigned by the Billing Manager as per operational needs.
14) Strong knowledge of hospital billing procedures