Responsible for a branch
Ensure prompt response to customer issues
Ensuring quality of repair work in the workshop
Minimum vehicle downtime
Ensure availability of required tools and equipments in the workshop
Ensure availability of sufficient manpower with requisite skills to attend to customer complaints
Provide feedback to DICV on vehicle performance, aggregate life and critical failures in the field
Warranty & Goodwill claim administration in the workshop
Coordinate with proprietary parts dealers and service centers
Ensure implementation of policies and directions from DICV in the workshop
Maintain workforce morale and motivation in the workshop
Identify the training needs of his workshop employees and communicate to DICV
Implement changes/modifications in workshop based on customer's feedback
Job Type: Full-time
Pay: ₹20,000.00 - ₹40,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Provident Fund
Work Location: In person
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