Job Description

Supports the overall management of warehouse operations, ensuring smooth inbound and outbound logistics, optimal inventory control, staff supervision, and strict compliance. This role acts as a bridge between senior warehouse management and operational teams to meet company objectives in efficiency, accuracy, and safety.

1. Inbound & Outbound Operations Oversee receiving, inspection, and put-away of incoming goods Ensure timely and accurate order picking, packing, and dispatch of goods Verify transport schedules, documentation, and vehicle readiness for dispatch 2. Staff Supervision & Training Lead a team of warehouse operators, supervisors, and loaders Assign daily tasks, monitor performance, and enforce discipline Train staff on SOPs, health & safety, and efficient warehouse practices 3. Operational Efficiency Monitor KPIs such as picking accuracy, order cycle time, and space utilization Identify bottlenecks and propose process improvements Coordinate with other departments (Sales, Logistics,) to ensure smooth operations 4. Health, Safety & Compliance Enforce safety protocols and cleanliness across the warehouse Ensure compliance with legal regulations, company policies, and Warehouse standards Report and investigate any incidents, damage, or losses 5. Documentation & Reporting Maintain all warehouse records: GRNs, gate passes, stock ledgers, dispatch notes, etc. Prepare and submit daily/weekly/monthly operational reports to management Support internal and external audits Key Skills & Competencies: Strong leadership and team management skills Solid understanding of supply chain dynamics Knowledge of warehouse management systems (WMS or ERP) Analytical mindset with strong organizational skills Excellent communication and problem-solving abilities Familiarity with temperature-controlled or perishable goods (if applicable) 4-7 years of relevant experience in warehouse operations, with at least 1-2 years in a supervisory or assistant manager role
Is responsible for supporting end-to-end warehouse activities in a fast-paced e-commerce fulfillment environment. The role focuses on ensuring accurate inventory, efficient order processing, on-time dispatches, and a high level of customer satisfaction. The position involves supervising warehouse staff, managing WMS operations, and aligning processes with online sales demand.

Key Responsibilities:

1. Order Fulfillment & Dispatch:

Oversee picking, packing, and dispatching online customer orders Monitor daily order volumes and ensure timely delivery coordination with courier partners Ensure accuracy in order processing to reduce returns and complaints
2. Inventory & Stock Control:

Maintain accurate and real-time inventory records using WMS or ERP Conduct regular stock checks and cycle counts Coordinate with procurement to restock high-demand SKUs and flag slow-moving items
3. Warehouse Team Management:

Supervise pickers, packers, and loaders across shifts Assign tasks, monitor performance, and train staff on e-commerce order protocols Maintain discipline and a productive work environment Manage warehouse management systems (WMS), barcode scanners, and handheld devices Resolve system discrepancies in real-time and report issues to IT/tech support Ensure smooth integration between e-commerce platforms (Magento) and warehouse systems. Track KPIs like order accuracy, dispatch time. Prepare and present daily/weekly reports to management Maintain documentation for goods received, shipped, and returned Strong understanding of e-commerce fulfillment processes Experience with WMS, barcode scanning, and ERP systems. Good leadership and team management skills Analytical and process-oriented mindset
Job Type: Full-time

Pay: ₹45,000.00 - ₹50,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Schedule:

Day shift
Experience:

warehouse operations: 4 years (Required) Inventory control: 4 years (Required) Order fulfillment: 4 years (Required) Dispatching: 4 years (Required)
Work Location: In person