Job Description

Position Overview

The Assistant Warehouse Manager - Order Picking is responsible for supporting the Warehouse Manager in overseeing the order-picking operations to ensure accurate, timely, and efficient fulfillment of customer orders. The role involves supervising pickers, monitoring productivity, coordinating with inventory, dispatch, and quality teams, and ensuring adherence to safety and operational standards.

Key Responsibilities1. Order Picking Operations

Oversee daily order picking activities to ensure accuracy and timely completion. Monitor order queues, prioritize urgent orders, and allocate manpower accordingly. Ensure proper picking methods (FIFO, FEFO, batch picking, zone picking, etc.) are followed. Coordinate with packing and dispatch teams for smooth workflow.

2. Team Supervision & Workforce Management

Lead, guide, and support pickers and material handlers during shifts. Conduct shift briefings, assign tasks, and monitor performance. Train new team members on picking procedures, equipment use, and safety. Address productivity issues and escalate matters when required.

3. Inventory & System Management

Work closely with the inventory control team to avoid stockouts, mis-picks, and discrepancies. Use WMS / ERP systems for order tracking, stock availability, and performance reporting. Assist in cycle counts, bin audits, and reconciliation of variances.

4. Quality & Accuracy Control

Implement and enforce quality checks to minimize picking errors. Ensure adherence to customer-specific packing and labeling requirements. Maintain KPIs such as picking accuracy, order turnaround time, and error rates.

5. Safety & Compliance

Monitor compliance with warehouse safety standards, PPE usage, and SOPs. Identify potential hazards and ensure corrective actions are taken. Support incident investigations and maintain safety documentation.

6. Process Improvement

Suggest and support improvements to picking layouts, routes, and workflows. Participate in continuous improvement initiatives such as 5S, lean management, and Kaizen. Enhance productivity through better manpower planning and technology utilization.

Qualifications & SkillsEducation & Experience

Diploma / Bachelor's degree in Logistics, Supply Chain, or related field. 2-5 years of experience in warehouse operations, preferably in order picking. Experience supervising small to medium teams is an advantage.

Skills & Competencies

Strong understanding of warehouse processes, WMS/ERP systems. Ability to lead and motivate teams. Good analytical, organizational, and multitasking skills. Knowledge of safety practices and material handling equipment. Basic Excel/data reporting skills. Strong communication skills.

Key Performance Indicators (KPIs)

Picking accuracy (%). Order fulfillment time. Number of mis-picks / errors. Productivity per picker (lines/hour). Safety compliance rate.

Work Environment

Warehouse setting with moderate physical activity. Requires standing, walking, and occasional lifting. Shift-based work may be required depending on operations.
Job Type: Full-time

Pay: ?20,000.00 - ?40,000.00 per month

Work Location: In person