At Genpact, we don't just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory
, our industry-first accelerator, is an example of how
we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that delivers
lasting
value for leading enterprises
globally.
Through our
deep business knowledge, operational excellence, and
cutting-edge solutions - we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation
,
our teams
implement
data, technology, and AI
to
create tomorrow, today.
Get to know us at
genpact.com
and on
LinkedIn
,
X
,
YouTube
, and
Facebook
.
Inviting applications for the role of Assistant Vice President - Trust and Safety
Genpact is a pioneer working with leading content platforms to develop and refine
state-of-the-art
Trust and Safety solutions to make internet a safer place. The diverse systems and offerings we deliver now range from - AI, ML, sentiment analysis, tokenization analysis, and specialized searching - stringently meet today's needs. With our operational excellence frameworks, we continuously improve as the volume of content increases exponentially, and new hazards appear.
With the scale of operations potentially running into thousands of employees, we also ensure employee wellbeing through
state-of-the-art
ecosystem that looks after our employee wellness. We have provisions of counselling, work time balancing, detailed breaks, all tailored to specific operational, policy, and cultural environments.
The role of the individual will span performance drivers across strategy, tactical execution, and operations to build an outstanding value proposition for the customer.
Responsibilities:
Lead data-driven and digital insights generation
across a large T&S account globally
Driven digital solutions to enable predictive and prescriptive insights generation and actions
Ensure quality and adequate thought leadership in Solutions - Build IP and original artefacts
that would
feed into continually improving solution qualities
demonstrating
external breathing and Virtual Expertise on a regular basis.
Drive improvements in the T&S operations team
through insights generated
Qualifications
Minimum qualifications
Strong T&S experience
Excellent communication and executive presence to connect at senior level and ability to influence those partners.
High Analytical / reasoning skills should be commercially savvy.
Influencing skills, creative thinking/innovative mind-set, and comfort with operating in a matrixed environment
retaining
strong focus and accountability for daring business targets.
Shown team working skills and should have worked / led global/
virtual and
teams with varied strengths.
Preferred Qualifications/ Skills
Excellent communicator, good interpersonal skills, good presentation skills
Why join Genpact?
Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.