Job Description

Ready to shape the future of work?
At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
We are inviting applications for the role of Assistant Vice President - Specialty Insurance
In this role, candidate will be responsible to lead the team of F&A, UWS & Claims resources supporting a large Global Re / Insurance Specialty P&C service provider with presence across UK (London Market), Europe, Bermuda, US and Latin markets. This is a niche functional lead role and will manage a span of ~250 UWS, Claims, F&A professionals across RI UWS,INS UWS, Delegated Authority, Claims, R2R, I2C, P2P, FPnA, Tax and Stat Reporting for Assumed and Ceded operations.
Responsibilities

• Deep domain knowledge in all sub service lines within the Insurance & Reinsurance UWS, F&A Domain for a specialty Insurance service provider. Specific requirement on F&A in London Markets
• Delivering Value through transformation initiatives, ensuring Zero Surprise operations and Growing business with client
• Deliver Tech and Data Analytics enabled operations on Transaction / outcome commercials
• Adhering to client & contract requirements, manage client relationship independently till CXO levels and work with the client organization to ensure common objectives are delivered

Qualifications
Minimum Qualifications

• Lead the complete ambit of outsourced operations for UWS, & F&A to ensure high levels of customer satisfaction for both functional and CXO stakeholders
• Groom and enable career progression while encouraging Genpact culture (CI2). Achieve /exceed retention targets and driving continuous upskilling within teams.
• Collaborate and work globally with other Genpact business leaders and functional leaders to build and commercialize existing and new product offerings
• Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda
• Must be able to work with cross functional teams like Operations, HR, Service Line, Digital, Transformation, Transitions, etc.
• Pro-active, ability to trouble shoot, work through organizational change scenarios.
• Implement appropriate mechanisms to identify, understand and bring up performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps.
• Collaborate in the new deal process including solutioning, pricing, due diligence, transition, and stabilization
• Experience to manage end-to-end client service delivery and P&L
• Intellectual agility and analytical outlook

Preferred Qualifications

• Qualified Chartered Accountant or Graduate / Postgraduate from top Commerce colleges would be desirable in the potential candidate
• Extensive years' experience in managing F&A operations and out of this relevant years in managing large teams and end-to-end service delivery

Why join Genpact?

• Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
• Make an impact - Drive change for global enterprises and solve business challenges that matter
• Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Skills Required