Job Description

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you. Job PurposeThis role supports the Project Management Office for the 5 Locations Initiative, where the organisation is focused on dialling up efforts in 5 selected locations (Bangalore, Chennai, Coimbatore, Gurgaon and South Mumbai locality) to achieve our target of doubling balance sheet and market share by 2025.



The learnings and successes can then be scaled up to other locationsRequirements Ensure effective delivery of various identified initiatives to drive customer acquisition and liability growth across both the Retail and Treasures segments within the 5 locations. Build and maintain strong relationships across IBG and CBG departments to deliver various cross-sell initiatives. Collaborate with Marketing, GSMC and external vendors to ensure smooth ramp-up of marketing and branding efforts, with a strong focus on data-driven approach to decision-making. Work with teams in regions, clusters, branches and treasures channels to drive improvements in leads conversion, including effective leverage of local events and partnerships. Increase the sharing of best-practices and learnings through newsletters and regular reviews with extended stakeholders. Work with analytics teams to ensure adequate management reporting to drive day-to-day decision making and course correction as required. Work with other members of the PMO team to ensure internal stakeholders are apprised of the various central initiatives being run within 5 locations. Ensure roadblocks are adequately escalated and actioned. Stay informed about local market trends, regulations, and economic conditions to make informed strategic decisions.Job Duties & Responsibilities Oversee project planning, execution and monitoring to ensure projects meet deadlines, budgets and quality standards. Track and report on key project metrics, performance indicators and progress to senior management. Engage with internal and external stakeholders to ensure alignment with business goals, project requirements and quality expectations. Lead regular projects and quality status meetings with stakeholders identifying gaps and communicating solutions ExperienceAtleast 15-20 years of experience managing teams in a banking or financial services environment.EducationMBA in Marketing/Finance, or related field Core Compentencies- Self-motivated with a strong sense of ownership and accountability- Strong stakeholder management and interpersonal skills- A quick mind with a problem-solving aptitude, creative & pragmaticTechnical Competencies Experience within IBG SME business is a strong plus-Experience working with the distribution network is a strong plus-Good project management skills with attention to details, ability to multi-task and work within tight timelines Work Relationship -Close interactions with the distribution network i.e. regions, clusters, branches and treasures channel- Close Interactions with interdepartmental teams GSMC, Analytics team and external vendors DBS India - Culture & Behaviorso; Performance through Value Based Propositionso; Ensure customer focus by delighting customers & reduce complaintso; Build pride and passion to protect, maintain and enhance DBS' image and reputationo; Enhance knowledge base, build skill sets & develop competencieso; Execute at speed while maintaining error free operationso; Maintain the highest standards of honesty and integrity