Job Description

Ready to shape the future of work?

At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.



Inviting applications for the role of Assistant Vice President, Record to report - Global Process Owner!

In this role, you will be responsible for RTR service line and will be requirement based & hence flexible. Focus on continuous process improvement and adaptive to change.

Responsibilities

Responsible for the implementation of the corresponding standardised processes, master data and KPIs*
Ambassador for standard approach on processes, information and systems*
Responsible for supporting and guiding respective SMEs*
Responsible for identifying functional ways of working issues, local resolution and central escalation*
Accountable for corresponding process KPI's and for identifying gaps to best practices.*
Collaborate with local functional business on continuous improvement of process and its system support, identify opportunities to improve operational efficiency*
Define local and cross market ideas for improvement*
Partner to the local functional teams for all questions regarding processes and its system support (e.g. as strategic purpose.)*
Responsible for developing and maintaining a close relationship with the market functional businesses*
Responsible for functional authorizations (incl. security and compliance aspects)*
Support local business in creation and maintenance of Business Continuity Plans*
Identify change requests and be the first filter between end users and SSC*
Collaborate with group leadership to facilitate and drive an on-going dialogue on improving processes from an end-to-end point of view*
Participating as team member in major business projects when needed*
Participating in communities and centre of excellence where relevant*
Responsible for ensuring appropriate end user training*
Responsible for the local CR process within their functions*
Participate in local SSC incident management and Change Request management*
Responsible for regression and user acceptance testing within their function*

Qualifications we seek in you!

Minimum Qualifications / Skills

B.Com graduate, CA/MBA would be preferred*
Preferred Qualifications/ Skills

Ability to prioritize and handle optimal across many competing and concurrent tasks*
Ability to handle through indirect authority and matrixed organization structures*
Excellent negotiation, facilitation, influencing, and consensus-building skills*
Ability to work with all levels of the organization*
Why join Genpact?

Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation*
Make an impact - Drive change for global enterprises and solve business challenges that matter*
Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities*
Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day*
Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress*

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.



Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobAssistant Vice President

Primary LocationIndia-Gurugram

Education LevelBachelor's / Graduation / Equivalent

Job PostingSep 18, 2025, 12:18:21 AM

Unposting DateOct 18, 2025, 1:29:00 PM

Master Skills ListDigital

Job CategoryFull Time