Job Description

Ready to shape the future of work?

At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to

agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Assistant Vice President, Project Leader - Recoveries!!

In this role, the incumbent will guide essential communications, change management, interpersonal design, employee

engagement

and employer branding to help fuel growth by leading large, complex business transformation. Someone with rich and

tasteful

experience in Deductions management, Trade Promotions Management, CRM Solutions, Order to Cash, Digital Solutions etc.

The incumbent will be part of

Deductions

& Disputes Management team and will be responsible

to drive

highly energetic delivery teams to identify revenue leakage opportunities owing to Deductions/ disputes/ claims/short payment on invoices. It requires strong domain experience in overall Order to Cash value chain, Trade Spend management & upstream supply chain functions, in CPG and Life Sciences industry sector. The incumbent will be responsible for building innovative solutions,

participate

in pre-sales,

build

proposals independently and

deliver

by creating strong team.

The incumbent will work with client leadership, cross-functional internal teams, and strategic technology partners to deliver business impact through operational excellence and digital transformation. Salesforce,

Celonis

,

HighRadius

, SAP

functional expertise will be preferred.

Responsibilities

Lead and manage a global team of 50-100 professionals in delivering and transforming deductions and claims processes across multiple clients.

Own the deductions and claims capability for Genpact, including strategy, solution design, process excellence, digital innovation, and delivery governance.

Provide thought leadership on

deductions

recovery frameworks and build consulting propositions for clients.

Partner with sales teams to drive pre-sales efforts, including RFP responses, client presentations, solution workshops, and deal closures.

Collaborate with Sales and Operations senior leadership to build momentum on new deals and successful conversion.

Understand trade terms, supplier-retailer dynamics, Retailer nuances and payment

behaviours

, portal navigation, and industry-specific compliance requirements to build insight-driven recovery roadmaps.

Deliver business impact and client value by embedding analytics, automation, and predictive modeling in the claims and disputes lifecycle.

Engage with technology partners and consulting firms to co-create market-relevant, scalable solutions.

Act as a trusted advisor to CXOs and senior client stakeholders on O2C best practices and innovation areas.

Qualifications we seek in you!

Minimum Qualification

Master's Degree - MBA in Finance/ Supply Chain management / Chartered accountant

Technical knowledge - Power BI, Tableau will be preferred.

ERP Platform - Thorough with Finance &

accounting

modules of SAP and Oracle.

Strong analytical mindset, problem

solving

and

organization

skills.

Person

should be ready to travel on

regular

basis. Min 2-3 days in a week

Passion for Data analytics

Advanced skills in PowerPoint storytelling, solution articulation, and stakeholder communication

Preferred experience

Background in consulting or business transformation

Exposure to CPG and Life Science industry nuances and customer-specific trade terms

Why join Genpact?

Be a transformation leader

- Work at the cutting edge of AI, automation, and digital innovation

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best

- Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job

applicationsand applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobAssistant Vice President


Primary LocationIndia-Hyderabad


Education LevelBachelor's / Graduation / Equivalent


Job PostingDec 16, 2025, 12:14:18 AM


Unposting DateOngoing


Master Skills ListDomain


Job CategoryFull Time