Job Description

Ready to shape the future of work?
At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Assistant Vice President, P&C Insurance Broker Support Team
In this role as a Subject Matter Expert (SME), you will be responsible for helping the Insurance Service Line grow by developing and executing strategies designed to support our insurance company clients, developing new products and solutions, managing existing products, supporting our sales teams, and managing go-to-market strategies. This role will be focused primarily on the U.S. P&C insurance markets with an emphasis on commercial lines. Experience in Life and Brokerage are helpful.
Responsibilities

• Managing a portfolio of one or two major Genpact insurance broker support products/solutions. This aspect is similar to Product Management role.
• Co-manage (along with Genpact's client relationship team) a portfolio of existing Genpact insurance brokerage clients
• Develop new products organically or via new business partnerships to bring new solutions to the market
• Develop and manage go-to-market strategies for assigned products and customer markets designed to achieve annual revenue and sales targets
• Participate, and sometimes lead, responses to RFP's and business proposals for potential clients.
• To ensure SLAs & deliverables are met within the timeframe of all the teams.
• Continuous interaction with all stake holders to ensure all the area of concern can be worked upon for improved service levels.
• Develop, maintain and nurture long term relationships with key client decision-makers.
• Mentoring and monitoring the performance of team members to ensure efficiency in meeting individual & team targets based on quality, inventory and TAT.
• Leading operations delivery for the site and enable support for cross sites

Qualifications we seek in you!
Minimum Qualifications / Skills

• Extensive years of experience in Insurance operations.
• Strong Analytical Skills, problem solving and decision-making skills.
• Insurance experience in P&C insurance lifecycle - pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on, product management, business development or similar role.
• Thorough understanding and expertise in the U.S. P&C insurance ecosystem including distribution, brokerage, technology platforms, data and analytics sources, and trends impacting the market.
• College degree from an accredited 4-year university
• Experience, ability and comfort engaging with senior level insurance company executives
• Experience developing go-to-market strategies including understanding of marketing strategies and tools.
• Excellent communication skills both verbal and written
• Hands on knowledge of MS Office
• Prior P&L responsibilities for insurance related products

Preferred Qualifications/ Skills

• Domain certification is preferred.

Why join Genpact?

• Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
• Make an impact - Drive change for global enterprises and solve business challenges that matter
• Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Skills Required