Job Description

Ready to shape the future of work?

At Genpact, we

don't

just adapt to change--we drive it. AI and digital innovation are redefining industries, and

we're

leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how

we're

scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team

that's

shaping the future, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and

cutting-edge solutions -

we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Assistant

Vice President

-

L

ean Digital Transformation

In this role,

GPO

lead is responsible for directing and executing

GPO

roadmap that solves the business problems/opportunities of the key customer(s) in the F&A domain through the usage of methodologies like Lean, Six Sigma, Business process re-engineering, and by combining technology solutions like Automation Anywhere, Blue Prism, etc.

In this role, you would

be responsible for

the effective delivery of planned Digital projects, RPA bots, AIML projects and Six Sigma projects working with cross-functional global leads including the digital delivery team, and client leadership successfully.

This role may

involve

directly managing the account or reporting to an account manager, but the responsibility of planning and delivering the

GPO

strategy would be with the lead role.

Responsibilities

Thorough Continuous Improvement, delivery on committed productivity, productivity improvement in account and Bad Bench reduction

Champion the implementation and adoption of standard Global Processes

Support and deliver operational excellence and automation and implement best practices and drive efficiency and standardization as approved by

Assess new Laws, policies and practices, organization changes and the impact on the Global Processes and communicate such changes and impact to client

Lead and

be responsible for

all training

and knowledge transfer relating to the GPO Services

Create Transformation Road Map and deliver projects aligned with client

Deploy RPA, Macros, Visualizations dashboards and Lean Six sigma, COE projects for mitigating process issues and improving Operational efficiencies

identified

across towers

Design, implement,

test

and complete all In-Scope CI Projects

Engage and

leverage

lean six sigma practices and processes

Support Operations to meet key transformation

objectives

of client and deliver required business value, productivity

Identify

and log Issues and Incidents, perform Root Cause Analysis and

determine root causes that are leading to Issues; recommend process and System improvements; and resolve Issues and Incidents

Manage client

relationships

and deliver transformation roadmap

Lead large teams for transformation resources to deliver program

Drive deployment of AIML tools in operations to improve process performance, metric improvement and deliver business value

Qualifications we

seek

in you!

Minimum

Q

ualifications

Experience in

SAP, S4H,

Blackline

, Service

Now

etc. or similar technology and technology deployments

Experience in driving

RPA program

and deploying RPA across platforms

Extensive experience in

F&

A

domain

.

Experience in driving continuous improvement using

Lean, Six Sigma Methodology

Experience in managing client discussion and driving large transformation programs

Experience in deploying

AIML

or

Gen

erative

A

I

solution

and driving analytics programs

Project Management skills

-Strong Influencing skills and clarity of thought on effective project management are

required

People Leadership: Ability to coach

& mentor

people. Ability to effectively influence & motivate others and

Ability to work in diverse teams and with multiple stakeholders

Delivers oral and written communications that have clarity and impact

Creates a team environment of accountability and commitment for reaching project goals

Must be able to work in dynamic and tight deadlines to meet the project schedule

Exposure to business metric improvement initiatives like close optimization

Understanding of

Defining SLA/KPI

and linking it to business metrics

Experienced Process improvement and Automation expert with domain exposure in F&A

Preferred

Q

ualifications

/ Skills

Lean Six Sigma- GB / BB certification

Exposure to AIML certification would be

an added

advantage

Tenured experience leading transformation for

7

-

1

2

+ years

Why join Genpact?

Be a transformation leader

- Work at the

cutting edge

of AI, automation, and digital innovation

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best

- Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's

build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to pay to participate

in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobAssistant Vice President

Primary LocationIndia-Noida

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 21, 2025, 11:25:57 PM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time