Job Description

Assistant Vice President- Actuarial-18-25 years- Gurgaon
Summary:
The Assistant Manager will be responsible for driving operational excellence, ensuring SLA adherence, enhancing productivity, and leading transformation initiatives across business units. This role involves close coordination with cross-functional teams and leadership to manage people, processes, and performance effectively.
Your Future Employer:
One of the leading company in insurance, risk management, and consulting, with a strong presence in over 130 countries. The company employs more than 52,000 professionals worldwide and operates through a network of 750+ offices, delivering innovative solutions to clients across various industries.
Location: Gurgaon
Key Responsibilities:
Operational Excellence & Productivity

• Drive continuous productivity improvements across assigned functions.
• Deliver accurate weekly/monthly management reports with actionable insights.
• Identify new business opportunities and support expansion initiatives.
• Lead process migrations and ensure smooth stabilization.
• Monitor regulatory compliance and perform periodic audits.
• Manage workforce planning, capacity forecasting, and shift allocations.

Process Improvement & Projects

• Lead and facilitate high-impact process improvement and transformation projects.
• Manage cross-location initiatives with a focus on client-centric outcomes.
• Leverage business and domain expertise to drive scalable solutions.
• Promote innovation through automation, RPA, and lean initiatives.

People Management

• Conduct regular one-on-one discussions and resolve HR or operational issues.
• Organize skip-level meetings to stay connected with extended teams.
• Lead rewards and recognition programs for top-performing teams.
• Ensure L&D plans are executed, including process/domain certifications.
• Track and drive completion of certifications like Lean Six Sigma, Green Belt.
• Partner with talent acquisition teams to onboard and develop new hires.
• Enable talent mobility and support succession planning within the team.

What We're Looking For:

• Must have experience managing operations with 100+ FTEs.
• Strong exposure to RPA tools, process automation, and improvement methodologies.
• Proven experience in transition management-onsite or remote.
• Excellent decision-making, analytical, and communication skills.
• Deep knowledge of P&C domain, especially claims advocacy in US/UK/AU/EU.
• Industry certifications in Lean, Six Sigma, etc., are highly preferred.
• Demonstrated ability to lead transformational change and influence stakeholders.

Reach Us:
If this role aligns with your career aspirations, please write to sara.khan@crescendogroup.in with your updated CV for a confidential discussion.
Disclaimer:
Crescendo Global specializes in senior to C-level niche recruitment. We are committed to providing an engaging and inclusive job search experience. We do not discriminate based on race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Note:
Due to a high volume of applications, if you do not hear from us within a week, please consider your profile not shortlisted. Your patience is highly appreciated.
Profile keywords
Operational Excellence,Productivity Enhancement,SLA Management,Process Improvement,Transformation Projects,Cross-functional Coordination,Business Expansion and Migration & Stabilization