Job Description

Job description Why join us Global Analytics Center (GAC): A mature analytics capability, the Global Analytics Center (GAC), is a hub of advanced analytics competency, providing high-end analytics services across global businesses and global functions. Set-up in India in 2004, GAC has matured into a shared Centre of Excellence comprising 2000+ professionals with offices in Bangalore, Kolkata, Guangzhou and Krakow. The work done in GAC forms a vital input towards strategic planning by the senior management for businesses and enables effective decision making along with addressing unforeseen challenges. GAC is an innovative community leveraging the best of data and analytics capabilities to enable smarter decisions and drive profitable growth. Rightly positioned in the two major intellectual hubs of India, Poland and China, it attracts a rich mix of resources across business consulting, data analysts, decisions scientists and advance analytics professionals. Being in these locations also enables HSBC to leverage talent from the rich academic and start-up ecosystem to keep up to date with the latest in the industry. Today, the GAC team generates value across the group through a wide variety of data and analytic solutions and related business consulting. GAC has become a one-stop shop for the group\'s analytic needs leading the integration of analytics and data-driven decisions not only in traditional areas such as Risk, Retail, Wholesale, Private & Commercial Banking but also in new domains such as Regulatory, Operations, Procurement, Human Resources, and Financial Crime Risk. It provides support to various business groups and the job involves data analysis, model and strategy development & implementation, Business Intelligence, reporting and data management. There are primarily four job families in GAC: Decision Sciences, Information Management, Business Consulting and MI Reporting. This role applies to the Decision Sciences job family within the Analytics function supporting various businesses and functions. Global Business/Global Function: WPB (Wealth and Personal Banking) The Wealth and Personal Banking has got four broad areas of focus: Customer-led growth: As customer needs change, we must focus on how we can serve them in a more distinctive way, and deliver customer-led propositions with a differentiated experience Making customer relationships digitally-centred: Investing in digital capabilities to better support our customers and frontline colleagues, and over time transform how customers interact with us Our people: Our ambition is to create the healthiest human system in our industry - creating this is critical to fulfilling our personal and collective potential Protecting our customers in an increasingly interconnected world: While we grow, we must stay focused on protecting our customers and the societies we serve Global Business/Global Function - Sub-Function (CCS - Credit & Fraud Decision Systems): Credit Control Services (CCS) is a first line of defence control function in WPB, with the core purpose of supporting the entire customer credit journey and creating sustainable outcomes for the Customer and the Bank.GAC Credit and Fraud Decision Systems under WPB Credit Control Services is mainly responsible for the delivery and support of the Credit and Fraud risk management tools, systems and data across HSBC. The team also serves as a Decision Engine Centre of Excellence for multiple Account Originations/Management and Fraud Risk systems and supporting the Credit Bureau Management. We facilitate the deployment of account originations and management strategies through the FIM approved decision engine. The team would need to interface heavily between the Information Technology team and the end users. The core functions include strategy deployment, data validations, process improvement, system documentation, providing consulting, guidance and delivering comprehensive risk management platforms to support risk management intelligence, analytics, MI generation, and ETL along with data management. The Opportunity: Decision Sciences job family is designed to cater towards all the Strategies related Decision and data needs of business. It covers sourcing of data and building structured data lakes for Business Insights. Key responsibilities also include but not limited to: creation of a robust data foundation and continuous update of these datasets, to support Analysis and reporting, identify opportunities for data monetization and develop self-serve BI solutions to empower the business to make informed decisions. The team members embed agile delivery methodologies to continuously keep refining the data models using new and emerging techniques. This team also acts as a bridge between IT and the business stakeholders The role holder needs to demonstrate strong sense of ownership and accountability on projects through strong project management skills and regular communication with internal project managers and business stakeholders Working as team and Business delivery manager for Account Originations ASP Decision Systems. Provide good recommendation / insights and enhance quality of output through tying the analysis back to Business trends, product knowledge and market dynamics Expertise in technical skills (SAS ID, PowerCurve, SAS, SAS ID, VBA, Python & related decision systems technologies) Drives the optimization initiatives for existing processes. Understand personal training needs and take initiative to follow through personal development plan in conjunction with line manager What you\'ll do: (List out Key Responsibilities): The job accountabilities of this role are: Customer/Stakeholder Work with multiple customers and stakeholders on projects Develop strong understanding of business domain, its strategic direction, functional goals, and the requiredtechnical expertise Drive innovation for self and the team to deliver incremental business value. Demonstrate adequate level of business knowledge Service Delivery Ability to convert business needs into technical/functional requirements and analysis/ MI Reports Provide flawless execution by the team through effective project management and incorporating necessary quality checks that has been signed off by senior /manager Demonstrate acceptable standards of productivity. Contribute towards the quantifiable process improvement goals of the team Leadership and Team Work Adhere to the Group Values of being Dependable, Open and Connected Ensure personal integrity and adherence to established HSBC policy on conduct, compliance and Resilience Risk Completion of necessary functional trainings and Group/ Region Mandated Trainings related to the process Deliver functional trainings and also attend Soft Skills based on PDP Process Efficiency and Controls Oversee the development of cost-effective code for assigned projects. Manages the automation of repetitive programming steps to reduce the need for manual intervention. Take charge in the maintenance of generated programs, queries and profiles to make certain organizational information resources are leveraged efficiently. Sets up QA/QC framework and ensures adherence and constant improvements. Understands policies/standards and assists leadership team to translate and implements the same into operational governance framework for the team. The primary role is to support the WPB FCCS GAC Decision Systems function with the following activities: Support the definition and design of Decision Systems Technology Strategy i.e. build Cloud based Cognitive decision infrastructure for implementation of Advance Analytics with performance at scale Deliver the FCCS Decision Optimization program objectives related to development and implementation of Machine learning models, access to new external data and improvement of Credit Straight through processing, Turnaround time etc. Join up with WPB teams to deliver a consistent Cloud based Decisioning Infrastructure across Underwriting, Originations Fraud and Account Management. Investigative and consultancy mind with penchant for the latest technologies and continuous learn and adapt capability Deliver & execute the roll out of Future State decision system (SAS ID) across any HSBC market Implement best practices and standardize the change management process across various regions Create global standard service levels & deliver MI to support operational monitoring ofFuture Decision Systems service Requirements What you will need to succeed in the role: Minimum 9+ years of successful track record of leading technology (functional) projects with aggressive timelines across the organization Experience on Vendor Decisioning or Analytics product(s) is preferred. E.g. Experian PowerCurve, SMg3, SAS Decision Manager, SAS Intelligent Decisioning, Viya, RTDM, Pega etc. Experience on Cloud, Digital Technology and Cognitive/AI platforms will be an added advantage Investigative and consultancy mind with penchant for the latest technologies and continuous learn and adapt capability Strong communication, stakeholder management, presentation and interpersonal skills Strong problem solving skills, adaptability to change and changing work priorities and ability to drive results Ability to work under pressure and achieve agreed deadlines work on multiple items concurrently where required. Ability to operate well across cultures and in multi-cultural diverse work environments Knowledge of Code development, SDLC, Programming is a must and exposure to managing change is good to have. Exposure to Banking Analytics or equivalent experience in Business, Finance or related field Bachelor\'s/Master\'s degree in any of the discipline like Computer Science, IT, Operations Research, Mathematics from a reputed university or MCA from a reputed university Soft Skills requirements Ability to work in cross-functional teams. Strong interpersonal skills and drive for success Written and verbal communication skills. Ability to develop and effectively communicate complex concepts and ideas. Ability to build strong relationships both internally and externally. You\'ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.\' Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. ...Issued By HSBC Electronic Data Processing (India) Private LTD...

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