Assistant Technical Support

Year    MH, IN, India

Job Description

Job Title: ASSISTANT TECHNICAL SUPPORT

Company:

PM Electronics Pvt Ltd

Department:

Service Center

Location:

Koregaon Park, Pune

Working Time:

6 days weekly, 1 day off

Roles and Responsibilities:



1. Timely Reporting



Submit all repair data and performance logs to the OI (OPPO India) Organization on time.

2. Accurate Diagnosis



Ensure correct fault finding to reduce repeat Mobile repairs caused by poor initial diagnostics.

3. Use Genuine Repair Process



Follow approved methods and use genuine spare parts for all repairs.

4. Maintain Repair Quality



Ensure mobile repairs meet quality standards - correct tools, proper assembly, and working parts.

5. Tool Care



Maintain, calibrate, and use all tools (e.g., soldering stations, mustimeters') properly and safely.

6. Problem Solving



Diagnose and fix any technical issue with mobile devices or repair equipment.

7. Follow ESD Safety



Always use ESD tools like wrist straps and mats to protect devices from static damage.

8. Report Bugs or Issues



Report any bugs or problems in quality, software, or team processes.

9. Meet Repair Time Targets



Aim to complete repairs within the 1-hour target and reduce time gaps.

Requirements:



Bachelor's Degree.

4-5 years of experience in mobile repair or technical support.

Basic understanding of Android OS and mobile device architecture.

Familiarity with service center tools and ESD safety equipment.

Key Skills & Attributes:



Strong interest in mobile technology and repairs. Good communication and customer service skills. Basic knowledge of mobile diagnostics tools and software. Team player with a learning attitude. Ability to work under pressure and meet deadlines.
Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Application Question(s):

What is your current CTC? What is your expected CTC? How many years of experience in Telecom sector? Do you have in-depth knowledge about Android mobile devices?
Language:

* English (Required)

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD4414248
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year